Program changes made through LiveUpdate to Norton AntiVirus 2004

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Program changes made through LiveUpdate to Norton AntiVirus 2004

Situation:
This document outlines changes made to Norton AntiVirus 2004 through LiveUpdate.

Solution:
The following table lists the problems that were fixed and the enhancements that were made to Norton AntiVirus 2004 through program updates. These updates are currently available through LiveUpdate.

To install the updates

Start Norton AntiVirus.
Run LiveUpdate.
For details on how to run LiveUpdate, read How to run LiveUpdate.
Download the Norton AntiVirus 2004 program update.
Restart the computer when you are prompted.

Product	Release date	Enhancements/Problems fixed
Norton AntiVirus 2004 (version remains at 10.0.1.13. Only certain Norton AntiVirus files are updated to version 10.0.1.14)	May 13, 2004	Fixes HTML error that happens when clicking on LiveUpdate button when the "Virus Definitions" status displays "Updating" Fixes a Norton AntiVirus 2004 Active X vulnerability. Read SYM04-009 "Symantec Norton AntiVirus 2004 ActiveX Control Vulnerability" for more information.
Norton AntiVirus 2004 (version updated from 10.0 to 10.0.1.13)	December 9, 2003	Error: "Norton AntiVirus has encountered . . . Uninstall and re-install Norton AntiVirus." (0,1011) when using Information Wizard Error: "Norton AntiVirus has encountered an internal program error (3009,0)" when installing Norton AntiVirus 2004 Error: "Norton AntiVirus has encountered an internal program error" (3005,597) Error: "Runtime error!. . . C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe" when uninstalling Norton AntiVirus 2004 Error: "Norton AntiVirus Error. Exception occurred. . ." (0,0) Error: "Norton AntiVirus cannot access Microsoft Scheduler." (3014,558) when completing the Information Wizard Error: "Norton AntiVirus has encountered an internal program error" (4002,517) or (4002, 519) after installing Norton AntiVirus 2004 How to configure MSN Messenger 6.0 to use Norton AntiVirus to scan downloaded files "NAVSETUP.EXE has performed an illegal operation and will be shut down 016:00435422:" Error: "Norton AntiVirus has encountered an internal program error. . ." (3002,0) Error: "Norton AntiVirus was unable to scan your computer for infections . . . " (3019,1) Error: "Norton AntiVirus was unable to start the Instant Messenger scanner . . . " (3021,2) Internet browsing slows down after installing Norton AntiVirus 2004
Rescue (Windows 98/Me only)	December 16, 2003	Rescue disk set requests two same-numbered disks

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Document ID: 2003121013274106
Last Modified: 04/14/2005
Date Created: 12/10/2003
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP
Product(s): Norton AntiVirus 2004, Norton AntiVirus 2004 Professional