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Error: "Norton AntiVirus was unable to start the Instant Messenger scanner . . . " (3021,2)

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   Run LiveUpdate

This problem was fixed in the latest Norton AntiVirus program update. To install the update, start NAV, run LiveUpdate, download all available updates, including any Norton AntiVirus Updates, and then restart the computer when prompted.

Run a tool to download the latest updates and virus definitions. RUN IT NOW  

 

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Document ID: 2003120315224606
Last Modified: 01/23/2008
Date Created: 12/03/2003
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP
Product(s): Norton AntiVirus 2004, Norton AntiVirus 2004 Professional