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Error: "Norton AntiVirus has encountered an internal program error . . ." (3029,19)

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STEP 1
   Print this page

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STEP 2
   Choose how to fix the problem
 Fix this problem automatically
Let Symantec automatically fix this problem. RUN IT NOW
 Fix this problem manually
 I use Windows XP
1
Click Start > Run.
2
In the Run dialog box, type the following text:
msconfig
3
Click OK.
4
In the System Configuration Utility, on the Services tab, make
sure that Symantec Core LC is checked.
 If you do not see an entry for Symantec Core LC, then skip to
"What if this didn't work?" following line 11.
5
Click Apply, and then click OK.
6
Click Start > Settings > Control Panel > Administrative Tools
> Services.
7
In the Services utility, right-click Symantec Core LC, and then
click Properties.
 If you do not see an entry for Symantec Core LC, then skip to
"What if this didn't work?" following line 11.
8
In the Startup type drop-down list, click Manual.
9
If the Service status entry is set to Stopped, then click Start.
10
Click Apply, and then click OK.
11
Restart the computer.

What if this didn't work?

 I use Windows 2000
1
Click Start > Settings > Control Panel > Administrative tools
> Services.
2
In the Services utility, right-click Symantec Core LC, and then
click Properties.
 If you do not see an entry for Symantec Core LC, then skip to
"What if this didn't work?" following line 6.
3
In the Startup type drop-down list, click Manual.
4
If the Service status entry is set to Stopped, then click Start.
5
Click Apply, and then click OK.
6
Restart the computer.

What if this didn't work?

 I use Windows Me/98
1
Click Start > Run.
2
In the Run dialog box, type the following text:
msconfig
3
Click OK.
4
In the System Configuration Utility, on the Startup tab, make
sure that Symantec Core LC is checked.
 If you do not see an entry for Symantec Core LC, then skip to
"What if this didn't work?" following line 6.
5
Click Apply, and then click OK.
6
Restart the computer.

What if this didn't work?

 

 

Available Translations:


Document ID: 2003091510292106
Last Modified: 01/23/2008
Date Created: 09/15/2003
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP
Product(s): Norton AntiVirus 2004, Norton AntiVirus 2004 Professional