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Installing Norton AntiVirus 2003 or Norton AntiVirus 2003 Professional Edition that was downloaded from the Symantec Store

STEP 1
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STEP 2
  Reinstall Norton AntiVirus
I downloaded Norton AntiVirus after January 22, 2003
1
Double-click the NAVV9_15D.exe icon on the desktop, and then follow the steps in the Installation Wizard.
If you do not see the icon, then continue with the following steps.
2
Start Windows Explorer.
3
Select your operating system. 
I have Windows 98/Me/XP
Navigate to the following file

C:\Windows\Temp\NAV\Setup.exe

This is the default location of the Norton AntiVirus installation files; if you have changed the default settings, then navigate to that folder.
I have Windows 2000
Navigate to the following file

C:\Winnt\Temp\NAV\Setup.exe

This is the default location of the Norton AntiVirus installation files; if you have changed the default settings, then navigate to that folder.
4
Double-click the Setup.exe file.
5
Follow the steps in the Installation Wizard.
6
Restart the computer when prompted.
I downloaded Norton AntiVirus on or before January 22, 2003
1
On the desktop, double-click the Vbox NAV90esd.exe icon, and then follow the steps in the Installation Wizard.
If you do not see the icon, then continue with the following steps.
2
Start Windows Explorer.
3
Navigate to the following file:
 C:\Program Files\Common Files\Vbox\Installers\Symantec_Norton_AntiVirus_2003_9.0\Setup.exe
4
Double-click the Setup.exe file.
5
Follow the steps in the Installation Wizard.
6
Restart the computer when prompted.

 

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Document ID: 2002072314375806
Last Modified: 10/14/2006
Date Created: 07/23/2002
Operating System(s): Windows 98, Windows 98 SE, Windows 2000, Windows XP Home Edition, Windows XP Professional Edition
Product(s): Norton AntiVirus 2003, Norton AntiVirus 2003 Professional Edition

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