What to do if you think that your computer is infected with a virus, worm, Trojan or other security risk

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What to do if you think that your computer is infected with a virus, worm, Trojan or other security risk

This solution requires that you use Internet Explorer. If this page is open in any other Web browser, open it in Internet Explorer.

STEP 1
Download and run Intelligent Updater

Run a tool to update your virus definitions. RUN IT NOW

STEP 2
Run a full virus scan with your Norton product

Run a full virus scan. If you need help, read how to run a virus scan with Norton AntiVirus

References:
This document is also for Norton Virus Protection.

Available Translations:

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Document ID: 2002062515414606
Last Modified: 04/29/2008
Date Created: 06/25/2002
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP
Product(s): Norton AntiVirus 2003, Norton AntiVirus 2003 Professional Edition, Norton AntiVirus 2004, Norton AntiVirus 2004 Professional, Norton AntiVirus 2005, Norton AntiVirus 2005 3 User License, Norton Virus Protection