Norton AntiVirus email scanning does not work with an ISP that is using the SSL protocol. Also, Norton AntiVirus email scanning will only scan email that arrives on default ports 110 or 25. If your ISP uses the SSL protocol, then you must disable email scanning in order to send and receive email. Note Even though email scanning is disabled, your computer is still protected from viruses. Norton AntiVirus Auto-Protect will scan email attachments when you save the attachment to the hard drive. After you disable email scanner, be sure that Auto-Protect is enabled, and then run LiveUpdate regularly to insure that Auto-Protect has been optimally configured. Auto-Protect provides real-time virus protection from any source, including the Internet, and will automatically scan email attachments whenever they are accessed.

		Turn off or turn on email scanning
		I want to turn off email scanning 1 Exit any email programs that are running, such as Microsoft Outlook or Outlook Express. 2 Start Norton AntiVirus. If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program. 3 Click Options. If you see a menu, click Norton AntiVirus. 4 In the left pane, click Email. 5 In the right pane, uncheck Scan incoming Email and Scan outgoing Email. 6 Click OK. 7 If you use Norton AntiVirus 2006/2005, then in the Protection Alert dialog box, on the drop-down menu, click Permanently, and then click OK. 8 Exit Norton AntiVirus. I want to turn on email scanning 1 Exit any email programs that are running, such as Microsoft Outlook or Outlook Express. 2 Start Norton AntiVirus. If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program. 3 Click Options. If you see a menu, click Norton AntiVirus. 4 In the left pane, click Email. 5 In the right pane, check Scan incoming Email and Scan outgoing Email. 6 Click OK. 7 Exit Norton AntiVirus.

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