WelcomeProductsViruses & RisksSupportDownloadsStore
Home & Home Office
Symantec.com > Home & Home Office > Support > Knowledge Base


What to do when Script Blocking alerts on a script

 

STEP 1
  Print this page

We suggest that you print this page before you start. PRINT

STEP 2
  Respond to the alert

NOTE Note If the file that caused the alert is from a legitimate program, then once the file is in Quarantine, the program likely will not run correctly. If the script proves to be safe, then you can restore it from Quarantine.

Select from the following actions:

Stop this script (recommended) This is the default setting, and it does stop the script from running. Click this setting if you are not sure what the script is.
Allow this activity once Do not click this unless you are absolutely sure that the script is safe.
Allow the entire script once Do not click this unless you are absolutely sure that the script is safe.
Quarantine this script If you think that the script is part of a legitimate program, but are not absolutely sure, choose to quarantine the script, and then submit the quarantined sample to the Symantec Security Response for analysis.
Authorize this script Click this only if you are sure that the script is safe. The script will run and will not cause future alerts.

 

Available Translations:


RATE THIS SOLUTION
Was this solution helpful to you?
Yes
No
If any information was unclear, or the information you were seeking was not provided, please let us know. Your feedback will help us improve this service.

NOTE: Comments entered here will NOT recieve a personal email response.

Document ID: 2001031512460406
Last Modified: 10/05/2006
Date Created: 03/15/2001
Operating System(s): Windows 95B, Windows NT 4.0, Windows 98, Windows 2000, Windows Me, Windows 98 SE, Windows XP Home Edition, Windows XP Professional Edition
Product(s): Norton AntiVirus 2003, Norton AntiVirus 2003 Professional Edition, Norton AntiVirus 2004, Norton AntiVirus 2004 Professional, Norton AntiVirus 2005, Norton AntiVirus 2005 3 User License

Site Index · Legal Notices · Privacy Policy · · Contact Us · Global Sites · License Agreements
©1995 - 2008 Symantec Corporation