Ccapp.exe CPU usage increases to 99 percent when sending email

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Ccapp.exe CPU usage increases to 99 percent when sending email

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STEP 1

Print this page

We suggest that you print this document before you start. PRINT

STEP 2

Delete the Windows temporary files

Click the button to automatically delete the Windows temporary files. RUN IT NOW

STEP 3

Disable the outgoing email scanning

1: Exit any email programs that are running, such as Microsoft Outlook or Outlook Express.

2: Start Norton AntiVirus.
If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program.

3: Click Options.
If a menu appears when you click Options, then click Norton AntiVirus.

4: In the left pane, click Email.

5: In the right pane, uncheck Scan outgoing Email (recommended).

6: Click OK.

7: Close your Norton program.

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Document ID: 2004030409400906
Last Modified: 04/30/2008
Date Created: 03/04/2004
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP
Product(s): Norton AntiVirus 2004, Norton AntiVirus 2004 Professional, Norton AntiVirus 2005, Norton AntiVirus 2005 3 User License