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Ccapp.exe CPU usage increases to 99 percent when sending email

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STEP 1
   Print this page

We suggest that you print this document before you start. PRINT

STEP 2
   Delete the Windows temporary files

Click the button to automatically delete the Windows temporary files. RUN IT NOW

STEP 3
   Disable the outgoing email scanning
1
 Exit any email programs that are running, such as Microsoft Outlook or Outlook Express.
2
Start Norton AntiVirus.
If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program.
3
Click Options.
If a menu appears when you click Options, then click Norton AntiVirus.
4
In the left pane, click Email.
5
In the right pane, uncheck Scan outgoing Email (recommended).
6
Click OK.
7
Close your Norton program.

Document ID: 2004030409400906
Last Modified: 04/30/2008
Date Created: 03/04/2004
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP
Product(s): Norton AntiVirus 2004, Norton AntiVirus 2004 Professional, Norton AntiVirus 2005, Norton AntiVirus 2005 3 User License