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Norton AntiVirus indicates out-of-date definitions, but LiveUpdate indicates that no update is necessary

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STEP 1
   Make sure that the computer's date is correct
1
On the Windows taskbar, right-click the clock, and then click Adjust Date/Time.
2
Select the correct month, year, and day.
Be sure to check the year. An incorrect setting for the year is the most frequent cause of this problem.
3
Click Apply, and then click OK.
STEP 2
   Download and run the PIUpdate tool

1
Download the PIUpdate tool. DOWNLOAD

Save the file on to your desktop.
2
On your Windows desktop, double-click piupdate.exe.
3
When the Open File - Security Warning appears, click Run.

If the User Account Control alert appears, click Allow.
4
Click Setup.
5
When you see the message "Successfully completed update of Product Inventory..." click OK.

STEP 3
   Run LiveUpdate
Run a tool to start LiveUpdate. RUN IT NOW

What if this didn't work?


References:
This document is also for Norton Virus Protection.

 

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Document ID: 2001091312421306
Last Modified: 08/04/2009
Date Created: 05/04/2000
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP
Product(s): Norton AntiVirus 2003, Norton AntiVirus 2003 Professional Edition, Norton AntiVirus 2004, Norton AntiVirus 2004 Professional, Norton AntiVirus 2005, Norton AntiVirus 2005 3 User License, Norton AntiVirus 2006, Norton Virus Protection