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	22.1	Error: "Norton AntiVirus was unable to scan your computer for infections. . ." (3019,4) Situation: After installing Norton AntiVirus (NAV), when you attempt to download a file through instant messenger (IM) or download email using NAV email scanning, the NAV IM scanner or email...
	22.2	Error: "Norton AntiVirus was unable to scan your computer for infections." (3019,6) Situation: You installed Norton AntiVirus 2003 or Norton AntiVirus 2003 Professional Edition. When you run a virus scan of the computer or when you open a Microsoft Office Word document or...
	22.3	Error: "Norton AntiVirus was unable to scan your Instant Messenger download for infections" (3021,4) Situation: After you install Norton AntiVirus 2003 or Norton AntiVirus 2003 Professional Edition (collectively referred to in this document as Norton AntiVirus) with Instant Messenger...
	22.4	Error: "There are other applications currently using features provided by Windows Messenger..." when attempting to close Windows Messenger Situation: Norton AntiVirus (NAV) or Norton AntiVirus Professional Edition (NAV Pro) 2003 is installed with Instant Messenger (IM) scanning enabled. When you close the Windows Messenger...
	22.5	How to configure MSN Messenger to use Norton AntiVirus to scan downloaded files Situation: This document describes how to configure MSN Messenger version to use Norton AntiVirus to scan downloaded Instant Messenger files for threats.
	22.6	How to enable or disable Norton AntiVirus Instant Messenger Scanning Situation: You want to know how to enable or disable the instant messenger (IM) scanning feature in Norton AntiVirus (NAV) 2003.
	22.7	Norton AntiVirus instant messenger scan does not support AOL Instant Messenger 6.0 Situation: You installed AOL Instant Messenger 6.0 and you want to know whether Norton AntiVirus instant messenger scanning works with that version of AOL Instant Messenger.
	22.8	Norton AntiVirus instant messenger scan does not support MSN Messenger 5.0 Situation: You installed MSN Instant Messenger 5.0 either as a stand-alone product or as a part of MSN 8.0. You want to know whether Norton AntiVirus instant messenger scanning works with...

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