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Norton AntiVirus
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17.1A computer technician tells you that Norton AntiVirus is blocking DNS queries
Situation: You installed Norton AntiVirus, and you are having trouble accessing the Internet. You have contacted your computer manufacturer or your Internet Service Provider (ISP), and they...
17.2After installing Norton AntiVirus 2003, the CD-ROM or DVD-ROM autorun feature does not function correctly
Situation: You have installed Norton AntiVirus 2003 or Norton AntiVirus 2003 Professional Edition (NAV) or the program was installed when you purchased your computer. When you insert a CD or...
17.3Can Norton AntiVirus detect Palm operating system viruses?
Situation: You want to know whether Norton AntiVirus (NAV) can detect viruses on a handheld device that runs the Palm operating system (OS).
17.4Cannot access Options in Norton AntiVirus while logged on as a user
Situation: You installed Norton AntiVirus under Windows NT/2000/XP as an administrator. When you log on to Windows as a user, you cannot access the Options menu choice at the top of the...
17.5Cannot download email with Norton AntiVirus email scanning enabled: Solution 2
Situation: This page tells you what to do next if you are still not able to download email with Norton Antivirus email scanning enabled.
17.6Compatibility between Norton AntiVirus and Windows Me
Situation: You want to know which versions of Norton AntiVirus (NAV) are compatible with Windows Millennium Edition (Me).
17.7Compatibility of Norton AntiVirus with Microsoft Windows 95/98/Me and Windows NT/2000/XP
Situation: You want to know whether your version of Norton AntiVirus (NAV) will run under a particular version of Microsoft Windows.
17.8Creating Norton AntiVirus Emergency Disks
Situation: This document describes how to create a set of Norton AntiVirus Emergency Disks.
17.9Creating scripts when Norton AntiVirus Script Blocking is enabled
Situation: Norton AntiVirus is installed and Script Blocking is enabled. You are creating or editing a Visual Basic or Java script, and you want to know whether any additional configuration...
17.10Does Norton AntiVirus 2003 scan files saved in the .RAR compression format?
Situation: You want to know whether Norton AntiVirus 2003 (NAV) or Norton AntiVirus 2003 Professional Edition can detect an infected file that is saved in a .RAR compressed archive.
17.11Error indicates Instant Messenger scanning problems or a failed installation of a previous version of Norton AntiVirus
Situation: If you are directed to this document, then the error message indicates one of the following: -You upgraded to Microsoft MSN Messenger 5 or 6 (either by installing MSN 8 or by...
17.12Error "An unexpected error has occurred in analyzing file..." (611, 32)
Situation: You downloaded Norton AntiVirus or Norton AntiVirus Professional Edition 2003 and installed the program. You are running the Calypso email program. After installing, when you...
17.13Errors occur and many 0 KB Oem*.inf files appear on the hard drive after installing a Windows Update for Windows Me
Situation: When running updates under Windows Millennium Edition (Me) operating systems with Norton AntiVirus or Norton Utilities installed, you see various error messages, one of which...

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