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Norton AntiVirus
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15.1After installing Norton AntiVirus 2003, the CD-ROM or DVD-ROM autorun feature does not function correctly
Situation: You have installed Norton AntiVirus 2003 or Norton AntiVirus 2003 Professional Edition (NAV) or the program was installed when you purchased your computer. When you insert a CD or...
15.2Alert: "Virus Like Activity detected. The application . . . is attempting to write to the file . . . What would you like to do?"
Situation: You see the message Alert: "Virus Like Activity detected. The application <name and path of file> is attempting to write to the file <name and path of file>. What would you like...
15.3Cannot access a CD-ROM or removable drive after installing Norton AntiVirus
Situation: You installed Norton AntiVirus. When you try to access the floppy disk drive or another removable drive such as a CD-ROM drive or a Zip drive, you do not see the contents of the...
15.4Cannot shutdown or restart computer or log off users after installing Norton AntiVirus 2003
Situation: After you install Norton AntiVirus 2003 on your Windows XP computer you can no longer log off, shut down, or restart the computer. When you try, nothing happens and you are left...
15.5Error that includes the words "checksum" and "failed crc" during or after the installation of Norton AntiVirus 2003
Situation: During or after the installation of Norton AntiVirus 2003 or Norton AntiVirus 2003 Professional Edition (NAV), you see error messages that include the word "checksum" and may...
15.6Error "An unexpected error has occurred in analyzing file..." (611, 32)
Situation: You downloaded Norton AntiVirus or Norton AntiVirus Professional Edition 2003 and installed the program. You are running the Calypso email program. After installing, when you...
15.7Errors occur and many 0 KB Oem*.inf files appear on the hard drive after installing a Windows Update for Windows Me
Situation: When running updates under Windows Millennium Edition (Me) operating systems with Norton AntiVirus or Norton Utilities installed, you see various error messages, one of which...
15.8Errors occur when installing Norton AntiVirus 2002 or 2003 after restoring your computer with ConfigSafe
Situation: Norton AntiVirus 2002 or 2003 (NAV) came installed on your IBM computer. You run the ConfigSafe program to restore the computer to its original factory settings. When you...
15.9Error: "A required dll file N32userl.dll was not found." on restart after installing Norton AntiVirus 2003
Situation: You upgraded Norton AntiVirus from an earlier version to Norton AntiVirus 2003 or Norton AntiVirus 2003 Professional Edition. On restarting the computer you see the error "A...
15.10Error: "A settings violation has been detected. The security settings have been tampered with..." (1004,1)
Situation: Error: "A settings violation has been detected. The security settings have been tampered with..." (1004,1)
15.11Error: "Auto-Protect is unable to run in Safe mode" (4002,518)
Situation: You installed Norton AntiVirus and then restarted Windows in Safe mode. Now, when you attempt to enable Auto-Protect, you see the error message "Auto-Protect is unable to run in...
15.12Error: "Cannot delete navshext.dll . . ." when deleting the Norton AntiVirus program folder
Situation: You need to uninstall Norton AntiVirus. You did not try to uninstall Norton AntiVirus using the Windows Add/Remove program, or you tried that process and it failed. You decide to...
15.13Error: "Cannot find a device file that may be needed to run Windows . . . \NAVAP.VXD" after installing Norton AntiVirus
Situation: After you install Norton AntiVirus and restart the computer, you see the following error message: "Cannot find a device file that may be needed to run Windows or a Windows...
15.14Error: "Cannot find a device file that may be needed to run Windows . . .\SAVRT.VXD" after installing Norton AntiVirus
Situation: After installing Norton AntiVirus or Norton AntiVirus Professional and restarting the computer, you see the following error message: Cannot find a device file that may be needed...
15.15Error: "Cannot find a device file... symevnt.386..." when uninstalling Norton AntiVirus
Situation: You uninstalled Norton AntiVirus. When you restart Windows, you see the message "Cannot find a device file Symevnt.386." You press Enter, and Windows does start.

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