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The Norton AntiVirus 2003 Activity Log does not record or display any information when booted in Safe mode

Situation:
When you restart the computer in Safe mode, the Norton AntiVirus 2003 (NAV) Activity Log does not record or display any program or virus activities.

Solution:
Safe mode is the Windows diagnostics mode. When you start the computer in Safe mode, only the specific components that are needed to run the operating system are loaded. Safe mode does not allow some functions, such as connection to the Internet. It also does not load all drivers for all software programs including drivers for some of the NAV program features, including Activity Log, Auto-Protect and Email Scanning. Because of that, these features do not function in Safe mode.

NOTE: You can run a manual virus scan in Safe mode. However, if NAV repairs a virus, the scan activity and virus repair results will not be added to the NAV Activity Log.

 

Available Translations:



Document ID: 2003033113332406
Last Modified: 05/13/2003
Date Created: 03/31/2003
Operating System(s): Windows 98 SE, Windows Me, Windows 2000, Windows XP Professional Edition
Product(s): Norton AntiVirus 2003, Norton AntiVirus 2003 Professional Edition