STEP 1		Print this page
		We suggest that you print this page before you start.  Expand each section by clicking the "+" before you print the page. PRINT Because you must return to this page after you restart the computer, add this page to Favorites.

STEP 2		Create a bootable GoBack CD
		1 Click the button to download Ngbboot.iso file. DOWNLOAD 2 Burn the Ngbboot.iso file to CD. Note If you use Nero Burning ROM, use the Burn Image feature to burn the ISO image to CD. If you use Easy CD Creator, use the Create CD from Disc Image feature to burn the image to CD. Refer to your program's documentation for further instructions.

STEP 3		Use the bootable GoBack CD
		1 Insert the bootable GoBack CD into the CD/DVD drive. 2 Restart the computer.   Note Ensure that the computer can boot from the CD/DVD drive. If you cannot boot from a CD, you may need to modify your BIOS settings. For assistance, contact your computer's manufacturer. 3 When you restart the computer, you see the following options:  To unhook GoBack (for typical machines) Use this option when another Symantec Knowledge Base document directed you to run the following command: gb_prog.exe /u To repair the Master Boot Record (for typical machines) Use this option only when another Symantec Knowledge Base document directed you to run the following command: gb_prog.exe /r To Load IDE (typical) CD-ROM Drivers and exit to the command prompt Use this option when you need to manually run one of the following commands: gb_prog.exe /u gb_prog.exe /r4 To Load SCSI CD-ROM Drivers and exit to the command prompt Use this option if your CD-ROM is a SCSI device and you need to manually run one of the following commands: gb_prog.exe /u gb_prog.exe /r4

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