Symantec.com > Norton > Support > Solutions Library


PRINT THIS SOLUTION PRINT THIS SOLUTION

Cannot start Windows after installing GoBack

STEP 1
   Print this page

 We suggest that you print this page before you start. PRINT

 Because you must return to this page after you restart the computer, add this page to Favorites.

STEP 2
   Disable Norton GoBack during the computer restart
1
Restart your computer.
2
When the Norton GoBack start screen appears, press the Spacebar.
3
On the Norton GoBack start menu, click Disable.
 A message informs you that disabling Norton GoBack will clear the history.
4
Click Yes.
5
Click OK.
6
Click Continue.
The computer automatically restarts and Norton GoBack is disabled.
STEP 3
   Uninstall Norton GoBack through Add/Remove Programs
1
On the Windows taskbar, click Start > Settings > Control Panel > Add/Remove Programs.
2
Click Norton SystemWorks.
3
Click Change.
4
Click Modify.
5
Uncheck Norton GoBack.
6
Click Next.
7
Follow the on-screen instructions.
8
Restart the computer when prompted.

What if this didn't work

 

Available Translations:


Document ID: 2001101713193807
Last Modified: 08/05/2009
Date Created: 10/17/2001
Operating System(s): Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP
Product(s): GoBack 3.0 Deluxe, GoBack 3.0 Personal Edition, GoBack 3.1 Deluxe, GoBack 3.1 Personal Edition, GoBack 3.2 Deluxe, GoBack 3.2 Enterprise Edition, Norton GoBack 3.5 Personal Edition, Norton GoBack 3.6, Norton GoBack 4.0