WelcomeProductsViruses & RisksSupportDownloadsStore
Home & Home Office
Symantec.com > Home & Home Office > Support > Knowledge Base


How to remove changes that GoBack makes to the boot sector and partition tables of a computer

STEP 1
  Print this page

We suggest that you print this page before you start. PRINT

STEP 2
  Create a bootable GoBack CD
1
Click the button to download Ngbboot.iso file. DOWNLOAD
2
Burn the Ngbboot.iso file to CD.
NOTE Note
STEP 3
  Use the bootable GoBack CD
1
Insert the bootable GoBack CD into the CD/DVD drive.
2
Restart the computer.
 
NOTE Note Ensure that the computer can boot from the CD/DVD drive. If you cannot boot from a CD, you may need to modify your BIOS settings. For assistance, contact your computer's manufacturer.
3
  When you restart the computer, you see the following options:
 
  • 1. To unhook GoBack (for typical machines)
  • 2. To repair the Master Boot Record (for typical machines)
  • 3. To Load IDE (typical) CD-ROM Drivers and exit to the command prompt
  • 4. To Load SCSI CD-ROM Drivers and exit to the command prompt
 
Type 1 and then press Enter.
4
The utility removes the changes that GoBack made to the boot sector and the partition table and further troubleshooting can proceed.
STEP 4
  Uninstall GoBack
1
Close all programs.
2
On the Windows taskbar, click Start > Settings > Control Panel, and then double-click Add/Remove Programs.
If you are using Windows XP with the XP Start menu (instead of the Classic Start Menu), on the Windows taskbar, click Start > Control Panel, and then double-click Add or Remove Programs.
3
In the list of programs, select your version of GoBack, for example GoBack Personal Edition, Go Back Deluxe, or Norton GoBack.
You may need to use the scroll bar to view the whole list.
4
Click Add/Remove, Change/Remove, or Remove (this varies with the operating system).
5
Follow the prompts to complete the uninstallation.

 

Available Translations:


RATE THIS SOLUTION
Was this solution helpful to you?
Yes
No
If any information was unclear, or the information you were seeking was not provided, please let us know. Your feedback will help us improve this service.

NOTE: Comments entered here will NOT recieve a personal email response.

Document ID: 2001092611363307
Last Modified: 11/29/2006
Date Created: 09/26/2001
Operating System(s): Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP
Product(s): GoBack 3.0 Deluxe, GoBack 3.0 Personal Edition, GoBack 3.1 Deluxe, GoBack 3.1 Personal Edition, GoBack 3.2 Deluxe, GoBack 3.2 Enterprise Edition, Norton GoBack 3.5 Personal Edition, Norton GoBack 3.6, Norton GoBack 4.0

Site Index · Legal Notices · Privacy Policy · · Contact Us · Global Sites · License Agreements
©1995 - 2009 Symantec Corporation