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print this documentDocument ID:2000032312244525
Last Modified:07/12/2006

Error codes for Ghost

Situation:You want to know what to do about the error message you see in Ghost.

Solution: The following list provides a small sampling of the possible error codes in Ghost.

Ghost has many more error codes than are listed in the table. To find available information on an error code, do not rely on this list. Instead, search this knowledge base for the error number. If the error number is not in the knowledge base, see the following document for a list of solutions that might solve the problem with the error that you have: How to troubleshoot the error: "Internal error 36000. . ."


Code
Abort Message
Action
8004
The -sure and -batch switches are not allowed in evaluation copiesUsing an evaluation copy. To use these switches, purchase Ghost.
8005
You may NOT run GHOST.EXE when the SoftIce debugger \nis loaded remove SoftIce and rebootTo use Ghost, uninstall SoftIce and restart the computer.
8007
Program has timed out or the time-out date is invalidUsing an evaluation copy. Purchase Ghost. Images you created with an evaluation copy can be used with the purchased copy.
8008
Program has timed outUsing an evaluation copy. Purchase Ghost. Images you created with an evaluation copy can be used with the purchased copy.
8012
Ghost cannot access the disk on OS/2. Please boot your \n system into DOS and then run GhostRun Ghost under MSDOS.
8013
IB and -ID are not valid switches for partition operationsYou used a command line switch to clone a partition, but you also used switches (IB or -ID) that are only for entire disks. Either clone an entire disk, or do not use the IB and -ID switches.
8016
|l must be run in DOS mode to installRun Ghost under MSDOS
8018
Slave did not receive token from MasterYou are using a peer-to-peer connection, but the client computer cannot receive messages from the Master computer. Check your peer-to-peer connection.
8023
Ghost can not run on WindowsNTYou are attempting to run Ghost.exe, GhostPE.exe, or Ghostwrks.exe in a DOS window in Windows NT. Boot the computer to a DOS environment to run Ghost under MSDOS.
8024
This copy of Ghost is not properly licensed. Please contact your dealer with your licence details.The environment file might be corrupt. Try to obtain a good copy of the environment file. This can also occur if you are using an environment file from a different version of Ghost.
10001
CheckDumpFile: Unknown TransferOptionCheck the command line arguments. One of them might be misspelled, or use an option not available. For more information, check the Ghost Knowledge Base for each switch on the command-line.
10002
Cannot bind to DEMO version...Using an evaluation copy. To apply the Ghost licensing (environment) file, purchase Ghost.
10002
Cannot bind to EVAL version...Using an evaluation copy. To apply the Ghost licensing (environment) file, purchase Ghost.
10003
Unable to establish contact with session <<value>>Check the session name. It should be the same name at the Ghost client and at the Ghost server. The session name is entered at the client computer when you answered the question "Session Name." It is also listed in the Task in Ghost Enterprise Console (in the Name box) or in Ghost Multicast Server (in the Session Name box).
10005
Dump file more than %ld days oldUsing an evaluation copy. Recreate the image file or purchase Ghost.
10006
Cannot open spanned fileYour image file consists of a set of two or more separate files. Check the file name and path for the second and subsequent files.
10007
Length of skip name must 256 or lessCheck skip name.
10008
Unexpected end of file...Check connection or media.
10009
Unable to establish contact with session <<value>>Check the session name. It should be the same name at the Ghost client and at the Ghost server. The session name is entered at the client computer when you answered the question "Session Name." It is also listed in the Task in Ghost Enterprise Console (in the Name box) or in Ghost Multicast Server (in the Session Name box).
10010
Cannot open dump fileYou are attempting to create or restore an image file. Check the file name and path.
10012
Unable to establish contact with session <<value>>Check the session name. It should be the same name at the Ghost client and at the Ghost server. The session name is entered at the client computer when you answered the question "Session Name." It is also listed in the Task in Ghost Enterprise Console (in the Name box) or in Ghost Multicast Server (in the Session Name box).
10013
Cannot open dump fileYou are attempting to create or restore an image file. Check the file name and path.
10014
Cannot open <value>Check file name and path.
10015
IB and -ID are not valid switches for partition operationsYou used a command line switch to clone a partition, but you also used switches (IB or -ID) that are only for entire disks. Either clone an entire disk, or do not use the IB and -ID switches.
10016
Unable to establish contact with session <<value>>Check the session name. It should be the same name at the Ghost client and at the Ghost server. The session name is entered at the client computer when you answered the question "Session Name." It is also listed in the Task in Ghost Enterprise Console (in the Name box) or in Ghost Multicast Server (in the Session Name box).
10017
Cannot open dump fileCheck file name and path.
10018
Unable to establish contact with session <<value>>Check the session name. It should be the same name at the Ghost client and at the Ghost server. The session name is entered at the client computer when you answered the question "Session Name." It is also listed in the Task in Ghost Enterprise Console (in the Name box) or in Ghost Multicast Server (in the Session Name box).
10019
Cannot open <value>Check file name and path.
10020
Attempting to seek within Plextor dump fileCheck the version of Ghost. Make sure the version at the server computer matches the version at the Ghost client computer.
10024
Bad magicSee the document Error 10024: "Bad magic" while restoring a drive with the Ghost Console
10025
Dump Head type <value> expectedCheck integrity of image file. See the document How to handle a corrupt image file.
10026
Evaluation copy of Ghost cannot load images made by \n other copiesUsing an evaluation copy. To load these images, purchase Ghost. Also see the document Which Ghost versions can restore image files that were created by other Ghost versions
10026
Evaluation copy of Ghost cannot load images made by other copiesUsing an evaluation copy. To load these images, purchase Ghost. Also see the document Which Ghost versions can restore image files that were created by other Ghost versions
10026
Ghost Works cannot load images made by other copiesUsing an evaluation copy. To load these images, purchase Ghost. Also see the documentWhich Ghost versions can restore image files that were created by other Ghost versions
10026
Ghost for Help Desk Assistant cannot load images made by other copiesUsing an evaluation copy. To load these images, purchase Ghost. Also see the document Which Ghost versions can restore image files that were created by other Ghost versions
10027
Unknown image format: code <value>: later Ghost version requiredYou can try to restore an image created with a later version of Ghost than the version of Ghost you are currently running. Use a later version of Ghost. Alternatively, the image file might be corrupted. See the document How to handle a corrupt image file.
10030
Disk is full cannot continue...Free up some disk space on the destination computer. Also check the Ghost Knowledge Base for this error by searching for the phrase "disk space"
10030
Unable to establish contact with session <<value>>Check the session name. It should be the same name at the Ghost client and at the Ghost server. The session name is entered at the client computer when you answered the question "Session Name." It is also listed in the Task in Ghost Enterprise Console (in the Name box) or in Ghost Multicast Server (in the Session Name box).
10031
Name too longCheck the session name. It should be the same name at the Ghost client and at the Ghost server. The session name is entered at the client computer when you answered the question "Session Name." It is also listed in the Task in Ghost Enterprise Console (in the Name box) or in Ghost Multicast Server (in the Session Name box).
10032
Cannot open <value>Check file name and path
10033
Out of conventional memoryFree conventional memory by loading DOS and drivers into upper memory
10035
Cannot open next span fileYour image file consists of a set of two or more separate files. Check the file name and path for the second and subsequent files.
10036
Cannot open next span fileYour image file consists of a set of two or more separate files. Check the file name and path for the second and subsequent files.
10037
Cannot open next span fileYour image file consists of a set of two or more separate files. Check the file name and path for the second and subsequent files.
10038
Out of conventional memoryFree conventional memory at the Ghost client by loading DOS and drivers into upper memory. To load DOS into upper memory, use the dos=high,umb command in Config.sys.


print this documentDocument ID:2000032312244525
Last Modified:07/12/2006


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Product(s): Norton Ghost 2003, Symantec Ghost 7.0, Symantec Ghost 7.5, Symantec Ghost 8.0, Symantec Ghost 8.2, Symantec Ghost Solution Suite 1.0
Operating Systems(s): DOS, Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP, Linux, Novell NetWare
Date Created: 03/23/2000

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