Search

All of Symantec All of Symantec Support Viruses & Risks Home & Home Office Small Business Enterprise Partners VERITAS

Question/Issue:
The Symantec Endpoint Protection Support Tool is a utility designed to quickly and efficiently diagnose common issues encountered with Endpoint Protection and the Endpoint Protection Manager. The tool can be used either to diagnose problems that you encounter, or proactively to ensure that your computer is ready to install the Endpoint Protection manager or client.


Solution:
Download the tool
To download the tool click one of the following:

• FTP Download
• HTTP Download

As of Symantec Endpoint Protection RU5 (11.0.5002.333), the tool can also be downloaded from within the Symantec Endpoint Protection client by opening the Client user interface and selecting Help & Support > Download Support Tool.

---

Note: The Symantec Endpoint Protection Support Tool is compatible with English versions of Microsoft Windows. It has not been tested on non-English versions of Windows.

---

More information
For full instructions and other technical information, read About the Symantec Endpoint Protection Support Tool.

Document ID: 2008071709480648
Last Modified: 03/16/2010
Date Created: 07/17/2008
Product(s): Endpoint Protection 11
Release(s): Endpoint Protection 11 [All Releases]

Site Index · Legal Notices · Privacy Policy · · Contact Us · Global Sites · License Agreements