Question/Issue:
Does applying the Rapid Release definitions work the same way as it did with the SAV 10.x product? How do I apply rapid release definitions to an unmanaged SEP client? How do I apply rapid release definitions to the Endpoint Protection Manager (SEPM) so they will be distributed to all clients? I have a new virus that is not yet part of the certified definition set and I need to apply rapid release definitions in response to an infection.

Cause:
Rapid release definitions are not fully certified and therefore must be manually applied to clients or manually installed to the their manager, as they are not applied via LiveUpdate.


Solution:
Managed clients:
Update the definitions distributed by the Symantec Endpoint Protection Manager as described in the following document:

How to update definitions for Symantec Endpoint Protection Manager using a JDB file
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007100820002048



Unmanaged clients:
An unmanaged client can be updated automatically by downloading the appropriate intelligent updater for your operating system and product or by manually applying the rapid release .jdb file.

1. Update using the intelligent updater:
   Simply download and run the intelligent updater, available at:
   http://www.symantec.com/avcenter/rapidrelease.download.html
2. Manual application of the .jdb:
   To update a with rapid release definitions manually please refer to the following document:
   How to manually update definitions for a managed Symantec Endpoint Protection Client using the .jdb file
   http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008030710560348
3. 
   
   

Document ID: 2008052116163448
Last Modified: 10/26/2009
Date Created: 05/21/2008
Operating System(s): Windows XP Professional Edition, Windows Vista
Product(s): Endpoint Protection 11
Release(s): Endpoint Protection 11 [All Releases]