Question/Issue:
How to update definitions for the Symantec Endpoint Protection Client using the .jdb file.


Solution:
The *.jdb file can be used to update virus definitions for the Symantec Endpoint ProtectionClient. Use the Daily Certified or Rapid Release *.jdb to update Symantec Endpoint Protection Client.

Via the Symantec Endpoint Protection Manager:

1. Go to "Clients"
2. Open the Group in which the Clients can be found that need to be updated manually
3. Edit the LiveUpdate Settings Policy
4. In the LiveUpdate Policy, open the Tab "Servers Settings"
5. On the "Servers Setting" Tab, enable the option "Enable third party content management"

1. Make sure that the client got the policy change by checking for the existence of this folder:
   C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\inbox
2. Download the *.jdb File from our Symantec Security Response Website:
   http://www.symantec.com/avcenter/defs.download.html for certified definitions or http://www.symantec.com/avcenter/rapidrelease.download.html for Rapid Release definitions.
3. Copy the file on the Client PC into the folder:
   C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\inbox
4. After a few minutes the client will have the new Antivirus Definitions.

Document ID: 2008030710560348
Last Modified: 10/29/2009
Date Created: 03/07/2008
Operating System(s): Windows XP Professional Edition, Windows Server 2003 Web/Standard/Enterprise/Datacenter Edition, Windows Vista
Product(s): Endpoint Protection 11
Release(s): Endpoint Protection 11 [All Releases]