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Question/Issue:
Symantec Endpoint Protection Clients are installed as managed by a Symantec Endpoint Protection Manager. You need to change the clients to be unmanaged, but do not want to uninstall and reinstall the client.


Solution:
To convert the Symantec Endpoint Protection clients to unmanaged after they have been installed as managed

1. Locate the Sylink.xml file that is located on CD 1 in the SEP folder.
2. Copy the Sylink.xml file to a location that is accessible to clients on the network.
3. On the client, navigate to CD2\TOOLS\NOSUPPORT\SYLINKDROP.
   Note: CD2 may also be labelled CD3
4. Run SylinkDrop.exe on each Symantec Endpoint Protection client that needs to be converted to an unmanaged client.

Note
If the communication mode was not set for Client Control in the Symantec Endpoint Protection Manager policies during initial installation, you will not be able to change the local client policies after placing the new Sylink.xml file on the client.

This procedure changes the managed client to an unmanaged client, but will not change the policies that exist on the client. Ensure that you have the ability to change settings and run LiveUpdate on the client before changing the client to unmanaged. If you change the client to unmanaged without ensuring that you can change settings on the client , you may need to uninstall and then reinstall the client if you need to change settings in the future.

If you want to convert an unmanaged client to a managed client, please see "How to change a Symantec Endpoint Protection client from unmanaged to managed in MR1 and MR2" at http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007082009543848

Document ID: 2008021910355348
Last Modified: 11/03/2008
Date Created: 02/19/2008
Operating System(s): Windows 2000 Professional, Windows 2000 Server/Advanced Server, Windows XP Professional Edition, Windows Server 2003 Web/Standard/Enterprise/Datacenter Edition, Windows XP Professional x64 Edition, Windows Server 2003 x64 Edition, Windows Vista x64 Edition
Product(s): Endpoint Protection 11
Release(s): Endpoint Protection 11 [All Releases]

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