How to set up clients to download updates from the internal LiveUpdate server
Question/Issue:
You would like to set up clients to download updates from the internal LiveUpdate server, due to network bandwidth or proxy issues.
Solution:
For clients who are managed by a Symantec Administration Console for Macintosh (SACM):
Create a LiveUpdate Preference Set:
- In the Symantec Administration Console for Macintosh interface, on the Client Preferences page, click Create "LiveUpdate" Preference Set.
- Type the Key Password.
- Type a name for the Preference Set.
- Under Protocol, click HTTP or FTP.
- In Host Name, type the fully qualified domain name or IP address of the server, including the path to the definitions. For example, "myserver.mydomain.com/LiveUpdate".
- Type your Logon name and Password if required. Note that for anonymous FTP, the logon name is "anonymous" and the password can be anything.
- Click Save Preference Set.
Send LiveUpdate Preference Set to clients:
- Open Symantec Administration Console for Macintosh.
- Click Send Commands.
- Choose the clients or groups that you want to send the new preferences to.
- Under Send Command Options, click Send command to all clients or Send command to clients and groups checked above.
- Next to Command, choose Set Symantec Product Preferences.
- Click Specify Preferences.
- Type a Command Label.
- Type a number for a Command Expire time.
- Type the Key Password.
- Next to Preference Set, choose the LiveUpdate Preference Set that you created in the previous section.
- Click Command.
For unmanaged clients:
- Log in to the client computer as root.
- Show hidden and system files. Please see Technical Information for guidance on how to do this.
- Navigate to /etc.
- Locate liveupdate.conf.
- Control-click and choose Duplicate to make a backup copy of the original file. You can also select the file and use the Command-D keyboard shortcut to duplicate the file.
- Double-click the original file to open it with TextEdit or the text editor of your choice.
- Modify the value next to hosts/0/url to reflect the address (fully qualifed domain name or IP address) of the machine where your internal LiveUpdate updates are kept. For example, if you chose your LiveUpdate downloads to be saved to a folder in /Library/Webserver/Documents/LiveUpdate:
hosts/0/url=http://192.168.0.1/LiveUpdate
Note: This must be in the form of an ftp or http URL. The local path to the file will not work.
- The additional lines signifying additional LiveUpdate servers (hosts/[number]/URL) can either be commented out with a # or deleted altogether; otherwise, clients will roll to the other server locations if your internal LiveUpdate server (the first on the list) is not available.
- When finished, save your changes and exit.
- Log out of the root account.
The next time LiveUpdate is run, it will look to your internal LiveUpdate server for updates.
Technical Information:
Note: This information is provided for your convenience only and is not supported by Symantec.
Showing hidden and system files can be accomplished via the Terminal using the following command:
defaults write com.apple.Finder AppleShowAllFiles YES
After relaunching the Finder (hold down the Option key, click and hold down the mouse button on the Finder icon in the Dock, then choose "Relaunch" from the contextual menu that appears), those files and folders previously hidden will show. All icons may appear to be dimmed.
To hide hidden and system files again, repeat the same command, substituting YES with NO, then relaunch the Finder again.
Alternately, third party utilities such as TinkerTool can be used to change this setting via a graphical user interface. Exercise caution when dealing with hidden files, as removing or renaming important hidden files may cause other applications or the operating system itself to malfunction.
Document ID: 2007252156019298
Last Modified: 10/24/2008
Date Created: 03/30/2007
Product(s): Symantec AntiVirus for Macintosh 10.0
Release(s): Symantec AntiVirus for Macintosh 10.x [All releases]
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