Managed clients display a warning - Auto-Protect for Internet email, Microsoft Outlook, or Lotus Notes is turned off, even though disabled in the Management Console's AntiVirus Policy.

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Managed clients display a warning - Auto-Protect for Internet email, Microsoft Outlook, or Lotus Notes is turned off, even though disabled in the Management Console's AntiVirus Policy.

Question/Issue:
In my AntiVirus policy, I've disabled Internet email Auto-Protect, Microsoft Outlook Auto-Protect, and/or Lotus Notes Auto-Protect. Managed clients display a warning that Auto-Protect is not enabled for these applications. The clients are under Server Control.

Solution:
Go to the AntiVirus policy for the areas in question:

Internet email Auto-Protect
Microsoft Outlook Auto-Protect
Lotus Notes Auto-Protect

Check if the policy is enabled and if the 'Lock' icon to lock the selection is set

Document ID: 2007122013525848
Last Modified: 03/11/2010
Date Created: 12/20/2007
Product(s): Endpoint Protection 11
Release(s): Endpoint Protection 11 [All Releases]