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Question/Issue:
You want to know how to update definitions for the Symantec Endpoint Protection Manager using the .jdb file.


Solution:
The *.jdb file can be used to update virus definitions for the Symantec Endpoint Protection Manager. Use the Daily Certified or Rapid Release *.jdb to update Symantec Endpoint Protection Manager.

To use the Daily Certified *.jdb to update definitions for the Symantec Endpoint Protection Manager :

1. Download the Intelligent Updater by going to ftp://ftp.symantec.com/public/english_us_canada/antivirus_definitions/symantec_antivirus_corp/jdb/
2. Select Symantec Endpoint Protection.
3. Select the *.jdb file specified for Symantec Endpoint Protection 11.0, for example, "vd269027.jdb" and save the file to the desktop of the Symantec Endpoint Protection Manager computer.
4. After the download is complete, copy the *.jdb file to \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming folder (default install location).
5. Within 30 seconds to a minute the *.jdb file will process; all files and subfolders are removed from the incoming folder upon processing.

To use the Rapid Release *.jdb file to update definitions for the Symantec Endpoint Protection Manager :

1. Download the Intelligent Updater by going to http://www.symantec.com/avcenter/rapidrelease.download.html
2. Select the *.jdb file specified for Symantec Endpoint Protection 11, for example, "vd269027.jdb" and save the file to the desktop of the Symantec Endpoint Protection Manager computer.
3. After the download is complete, copy the *.jdb file to \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming folder (default install location).
4. Within 30 seconds to a minute the *.jdb file will process (all files and subfolders are removed from the incoming folder upon processing).

The jdb file can also be downloaded from http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=savce

Once this process is complete, the Symantec Endpoint Protection Manager can then begin to update Symantec Endpoint Protection clients as they check-in.

Important Note: The .jdb file will only provide Antivirus and Antispyware definitions. This will update both 64 and 32 bit systems.

References:
This document is available in the following languages:

• Brazilian-Portuguese: http://service1.symantec.com/SUPPORT/INTER/ent-securityintl.nsf/br_docid/20080314151739935
• French: http://service1.symantec.com/SUPPORT/INTER/ent-securityintl.nsf/fr_docid/20080318095038935
• German: http://service1.symantec.com/SUPPORT/INTER/ent-securityintl.nsf/de_docid/20080318103511935
• Italian: http://service1.symantec.com/SUPPORT/INTER/ent-securityintl.nsf/it_docid/20080318110106935
• Spanish: http://service1.symantec.com/SUPPORT/INTER/ent-securityintl.nsf/es_docid/20080317113114935

 

Document ID: 2007100820002048
Last Modified: 03/16/2009
Date Created: 10/08/2007
Product(s): Endpoint Protection 11
Release(s): Endpoint Protection 11 [All Releases]

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