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The SYM06-010 patch for Symantec Client Security and Symantec AntiVirus

Question/Issue:
You need to update your Symantec software against the vulnerability noted in Symantec Security Advisory SYM06-010. You want to know what steps you need to take for your version of Symantec Client Security or Symantec AntiVirus.


Solution:
For more information on the SYM06-010 vulnerability, read the advisory.


Before you begin:
If you have Maintenance Release 4 or later for Symantec AntiVirus 10.x or Symantec Client Security 3.x, you do not need to install any of the patches listed in this document. All previous versions of Symantec AntiVirus 10.x are vulnerable and require a patch.

For release notes on the latest releases, read Release notes for Symantec Client Security 3.1.x and Symantec AntiVirus 10.1.x. To obtain the latest release, read the document Obtaining an upgrade or update for Symantec AntiVirus Corporate Edition or Symantec Client Security.



Frequently asked questions

Upgrade paths
The following tables indicate the correct upgrade paths to install the SYM06-010 patch from each of the existing versions of Symantec Client Security and Symantec AntiVirus. Each row contains a link to the document with instructions for that version.

Some upgrade paths require migrating to Symantec Client Security 3.1 or Symantec AntiVirus 10.1. To obtain these products, read the document Obtaining an upgrade or update for Symantec AntiVirus Corporate Edition or Symantec Client Security. For instructions on how to migrate to those versions, read one of the following documents:

Symantec Client Security
Affected
Version
Maintenance LevelPath to allow patching
3.0.0.359NoneMigrate to 3.1, then apply the patch for 3.1.0.394.
3.0.1.1000Maintenance Release 1Apply the patch for 3.0.1.1000.
3.0.1.1007Maintenance Release 1, Maintenance Patch 1Apply the patch for 3.0.1.1007/3.1.0.1008.
3.0.1.1008Maintenance Release 1, Maintenance Patch 1, Point Patch 1Apply the patch for 3.0.1.1007/3.1.0.1008.
3.0.2.2000Maintenance Release 2Apply the patch for 3.0.2.2000.
3.0.2.2001Maintenance Release 2, Point Patch 1Apply the patch for 3.0.2.2001.
3.0.2.2010Maintenance Release 2, Maintenance Patch 1Apply the patch for 3.0.2.2010.
3.0.2.2020Maintenance Release 2, Maintenance Patch 2Apply the patch for 3.0.2.2020.
3.1.0.394NoneApply the patch for 3.1.0.394.
3.1.0.400Maintenance Patch 1Apply the patch for 3.1.0.400.


Symantec AntiVirus
Affected
Version
Maintenance LevelPath to allow patching
10.0.0.359NoneMigrate to 10.1, then apply the patch for 10.1.0.394.
10.0.1.1000Maintenance Release 1Apply the patch for 10.0.1.1000.
10.0.1.1007Maintenance Release 1, Maintenance Patch 1Apply the patch for 10.0.1.1007/10.0.1.1008.
10.0.1.1008Maintenance Release 1, Maintenance Patch 1, Point Patch 1Apply the patch for 10.0.1.1007/10.0.1.1008.
10.0.2.2000Maintenance Release 2Apply the patch for 10.0.2.2000.
10.0.2.2001Maintenance Release 2, Point Patch 1Apply the patch for 10.0.2.2001.
10.0.2.2010Maintenance Release 2, Maintenance Patch 1Apply the patch for 10.0.2.2010.
10.0.2.2020Maintenance Release 2, Maintenance Patch 2Apply the patch for 10.0.2.2020.
10.1.0.394NoneApply the patch for 10.1.0.394.
10.1.0.400Maintenance Patch 1Apply the patch for 10.1.0.400.


64-bit Windows clients
If you have Symantec Client Security 3.1 or Symantec AntiVirus 10.1 and you use the English 64-bit edition of Symantec AntiVirus, read the following document to get the patch: Applying the SYM06-010 point patch for 64-bit Symantec Client Security 3.1 and Symantec AntiVirus 10.1 clients.

If you have any version of Symantec Client Security 3.0.x or Symantec AntiVirus 10.0.x, you must migrate the 64-bit clients to Symantec AntiVirus 10.1 in order to apply the patch. Because you cannot use a Symantec Client Security 3.0.x or Symantec AntiVirus 10.0.x server to manage 3.1/10.1 clients, you must leave the clients unmanaged. If you have any servers with Symantec Client Security 3.1 or Symantec AntiVirus 10.1, you can use these servers to manage the 64-bit clients. For more information on managing 64-bit clients, read Managing 64-bit clients with Symantec System Center.


Novell NetWare servers
To fix the vulnerability on Novell NetWare servers, you must upgrade to Maintenance Release 4 for Symantec Client Security 3.x and Symantec AntiVirus 10.x. For release notes, read Release notes for Symantec Client Security 3.1.x and Symantec AntiVirus 10.1.x. To obtain Maintenance Release 4, read the document Obtaining an upgrade or update for Symantec AntiVirus Corporate Edition or Symantec Client Security.


Localized versions
Localizations of the patch for certain versions of Symantec Client Security and Symantec AntiVirus are available. Use the following table to determine which patch files are available for your language:


Czechoslovakian

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2001Maintenance Release 2, Point Patch 1SAVCE_10.0.2.2002_AllWin_CZ.zip
10.0.2.2010Maintenance Release 2, Maintenance Patch 1SAVCE_10.0.2.2011_AllWin_CZ.zip
10.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SAVCE_SMB_10.0.2.2011_AllWin_CZ.zip
10.0.2.2020Maintenance Release 2, Maintenance Patch 2SAVCE_10.0.2.2021_AllWin_CZ.zip

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2001Maintenance Release 2, Point Patch 1SCS_3.0.2.2002_AllWin_CZ.zip
3.0.2.2010Maintenance Release 2, Maintenance Patch 1SCS_3.0.2.2011_AllWin_CZ.zip
3.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SCS_SMB_3.0.2.2011_AllWin_CZ.zip
3.0.2.2020Maintenance Release 2, Maintenance Patch 2SCS_3.0.2.2021_AllWin_CZ.zip


Chinese (Simplified)

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2010Maintenance Release 2, Maintenance Patch 1SAVCE_10.0.2.2011_AllWin_CS.zip
10.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SAVCE_SMB_10.0.2.2011_AllWin_CS.zip
10.0.2.2020Maintenance Release 2, Maintenance Patch 2SAVCE_10.0.2.2021_AllWin_CS.zip
10.1.0.394Nonesavce_10.1.0.396_allwin_cs.zip
10.1.0.394
Small Business
Nonesavce_smb_10.1.0.396_allwin_cs.zip

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2010Maintenance Release 2, Maintenance Patch 1SCS_3.0.2.2011_AllWin_CS.zip
3.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SCS_SMB_3.0.2.2011_AllWin_CS.zip
3.0.2.2020Maintenance Release 2, Maintenance Patch 2SCS_3.0.2.2021_AllWin_CS.zip
3.1.0.394Nonescs_3.1.0.396_allwin_cs.zip
3.1.0.394
Small Business
Nonescs_smb_3.1.0.396_allwin_cs.zip


Chinese (Traditional)

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2010Maintenance Release 2, Maintenance Patch 1SAVCE_10.0.2.2011_AllWin_CH.zip
10.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SAVCE_SMB_10.0.2.2011_AllWin_CH.zip
10.0.2.2020Maintenance Release 2, Maintenance Patch 2SAVCE_10.0.2.2021_AllWin_CH.zip

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2010Maintenance Release 2, Maintenance Patch 1SCS_3.0.2.2011_AllWin_CH.zip
3.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SCS_SMB_3.0.2.2011_AllWin_CH.zip
3.0.2.2020Maintenance Release 2, Maintenance Patch 2SCS_3.0.2.2021_AllWin_CH.zip


French

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2000Maintenance Release 2SAVCE_10.0.2.2002_Frm_2000_AllWin_FR.zip
10.0.2.2001Maintenance Release 2, Point Patch 1SAVCE_10.0.2.2002_Frm_2001_AllWin_FR.zip
10.0.2.2010Maintenance Release 2, Maintenance Patch 1SAVCE_10.0.2.2011_AllWin_FR.zip
10.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SAVCE_SMB_10.0.2.2011_AllWin_FR.zip
10.0.2.2020Maintenance Release 2, Maintenance Patch 2SAVCE_10.0.2.2021_AllWin_FR.zip
10.1.0.394NoneSAVCE_10.1.0.396_AllWin_FR.zip
10.1.0.394
Small Business
NoneSAVCE_SMB_10.1.0.396_AllWin_FR.zip
10.1.0.394 64-bitNoneSAVCE_10.1.0.396_Win64_FR.msp
10.1.0.394 64-bit
Small Business
NoneSAVCE_SMB_10.1.0.396_Win64_FR.msp

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2000Maintenance Release 2SCS_3.0.2.2002_Frm_2000_AllWin_FR.zip
3.0.2.2001Maintenance Release 2, Point Patch 1SCS_3.0.2.2002_Frm_2001_AllWin_FR.zip
3.0.2.2010Maintenance Release 2, Maintenance Patch 1SCS_3.0.2.2011_AllWin_FR.zip
3.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SCS_SMB_3.0.2.2011_AllWin_FR.zip
3.0.2.2020Maintenance Release 2, Maintenance Patch 2SCS_3.0.2.2021_AllWin_FR.zip
3.1.0.394NoneSCS_3.1.0.396_AllWin_FR.zip
3.1.0.394
Small Business
NoneSCS_SMB_3.1.0.396_AllWin_FR.zip


German

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2000Maintenance Release 2SAVCE_10.0.2.2002_Frm_2000_AllWin_GE.zip
10.0.2.2001Maintenance Release 2, Point Patch 1SAVCE_10.0.2.2002_Frm_2001_AllWin_GE.zip
10.0.2.2010Maintenance Release 2, Maintenance Patch 1SAVCE_10.0.2.2011_AllWin_GE.zip
10.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SAVCE_SMB_10.0.2.2011_AllWin_GE.zip
10.0.2.2020Maintenance Release 2, Maintenance Patch 2SAVCE_10.0.2.2021_AllWin_GE.zip
10.1.0.394NoneSAVCE_10.1.0.396_AllWin_GE.zip
10.1.0.394
Small Business
NoneSAVCE_SMB_10.1.0.396_AllWin_GE.zip
10.1.0.394 64-bitNoneSAVCE_10.1.0.396_Win64_GE.msp
10.1.0.394 64-bit
Small Business
NoneSAVCE_SMB_10.1.0.396_Win64_GE.msp

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2000Maintenance Release 2SCS_3.0.2.2002_Frm_2000_AllWin_GE.zip
3.0.2.2001Maintenance Release 2, Point Patch 1SCS_3.0.2.2002_Frm_2001_AllWin_GE.zip
3.0.2.2010Maintenance Release 2, Maintenance Patch 1SCS_3.0.2.2011_AllWin_GE.zip
3.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SCS_SMB_3.0.2.2011_AllWin_GE.zip
3.0.2.2020Maintenance Release 2, Maintenance Patch 2SCS_3.0.2.2021_AllWin_GE.zip
3.1.0.394NoneSCS_3.1.0.396_AllWin_GE.zip
3.1.0.394
Small Business
NoneSCS_SMB_3.1.0.396_AllWin_GE.zip


Hungarian

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2001Maintenance Release 2, Point Patch 1SAVCE_10.0.2.2002_AllWin_HU.zip
10.0.2.2010Maintenance Release 2, Maintenance Patch 1SAVCE_10.0.2.2011_AllWin_HU.zip
10.0.2.2020Maintenance Release 2, Maintenance Patch 2SAVCE_10.0.2.2021_AllWin_HU.zip

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2001Maintenance Release 2, Point Patch 1SCS_3.0.2.2002_AllWin_HU.zip
3.0.2.2010Maintenance Release 2, Maintenance Patch 1SCS_3.0.2.2011_AllWin_HU.zip
3.0.2.2020Maintenance Release 2, Maintenance Patch 2SCS_3.0.2.2021_AllWin_HU.zip


Italian

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2000Maintenance Release 2SAVCE_10.0.2.2002_Frm_2000_AllWin_IT.zip
10.0.2.2001Maintenance Release 2, Point Patch 1SAVCE_10.0.2.2002_Frm_2001_AllWin_IT.zip
10.0.2.2010Maintenance Release 2, Maintenance Patch 1SAVCE_10.0.2.2011_AllWin_IT.zip
10.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SAVCE_SMB_10.0.2.2011_AllWin_IT.zip
10.0.2.2020Maintenance Release 2, Maintenance Patch 2SAVCE_10.0.2.2021_AllWin_IT.zip
10.1.0.394NoneSAVCE_10.1.0.396_AllWin_IT.zip
10.1.0.394
Small Business
NoneSAVCE_SMB_10.1.0.396_AllWin_IT.zip
10.1.0.394 64-bitNoneSAVCE_10.1.0.396_Win64_IT.msp
10.1.0.394 64-bit
Small Business
NoneSAVCE_SMB_10.1.0.396_Win64_IT.msp

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2000Maintenance Release 2SCS_3.0.2.2002_Frm_2000_AllWin_IT.zip
3.0.2.2001Maintenance Release 2, Point Patch 1SCS_3.0.2.2002_Frm_2001_AllWin_IT.zip
3.0.2.2010Maintenance Release 2, Maintenance Patch 1SCS_3.0.2.2011_AllWin_IT.zip
3.0.2.2010
Small Business
Maintenance Release 2, Maintenance Patch 1SCS_SMB_3.0.2.2011_AllWin_IT.zip
3.0.2.2020Maintenance Release 2, Maintenance Patch 2SCS_3.0.2.2021_AllWin_IT.zip
3.1.0.394NoneSCS_3.1.0.396_AllWin_IT.zip
3.1.0.394
Small Business
NoneSCS_SMB_3.1.0.396_AllWin_IT.zip


Japanese

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2020Maintenance Release 2, Maintenance Patch 2SAVCE_10.0.2.2021_AllWin_JP.zip
10.1.0.394NoneSAVCE_10.1.0.396_AllWin_JP.zip
10.1.0.394
Small Business
NoneSAVCE_SMB_10.1.0.396_AllWin_JP.zip

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2020Maintenance Release 2, Maintenance Patch 2SCS_3.0.2.2021_AllWin_JP.zip
3.1.0.394NoneSCS_3.1.0.396_AllWin_JP.zip
3.1.0.394
Small Business
NoneSCS_SMB_3.1.0.396_AllWin_JP.zip

Symantec AntiVirus 64-Bit

Affected
Version
Maintenance LevelPatch
10.1.0.394NoneSAVCE_10.1.0.396_Win64_JP.msp
10.1.0.394
Small Business
NoneSAVCE_SMB_10.1.0.396_Win64_JP.msp

Korean

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.1.1000Maintenance Release 1 SAVCE_10.0.1.1001_AllWin_KN.zip
10.0.1.1007Maintenance Release 1, Maintenance Patch 1SAVCE_10.0.1.1009_AllWin_KN.zip
10.0.1.1008Maintenance Release 1, Maintenance Patch 1, Point Patch 1SAVCE_10.0.1.1009_AllWin_KN.zip
10.0.2.2001Maintenance Release 2, Point Patch 1SAVCE_10.0.2.2002_AllWin_KN.zip
10.0.2.2010Maintenance Release 2, Maintenance Patch 1SAVCE_10.0.2.2011_AllWin_KN.zip
10.0.2.2020Maintenance Patch 2savce_10_0_2_2021_allwin_kn.zip
10.1.0.394Nonesavce_10_1_0_396_allwin_kn.zip

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.1.1000Maintenance Release 1 SCS_3.0.1.1001_AllWin_KN.zip
3.0.1.1007Maintenance Release 1, Maintenance Patch 1SCS_3.0.1.1009_AllWin_KN.zip
3.0.1.1008Maintenance Release 1, Maintenance Patch 1, Point Patch 1SCS_3.0.1.1009_AllWin_KN.zip
3.0.2.2001Maintenance Release 2, Point Patch 1SCS_3.0.2.2002_AllWin_KN.zip
3.0.2.2010Maintenance Release 2, Maintenance Patch 1SCS_3.0.2.2011_AllWin_KN.zip
3.0.2.2020Maintenance Patch 2scs_3.0.2.2021_allwin_kn.zip
3.1.0.394Nonescs_3.1.0.396_allwin_kn.zip

Polish

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2001Maintenance Release 2, Point Patch 1SAVCE_10.0.2.2002_AllWin_PL.zip
10.0.2.2010Maintenance Release 2, Maintenance Patch 1SAVCE_10.0.2.2011_AllWin_PL.zip
10.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SAVCE_SMB_10.0.2.2011_AllWin_PL.zip
10.0.2.2020Maintenance Release 2, Maintenance Patch 2SAVCE_10.0.2.2021_AllWin_PL.zip
10.1.0.394NoneSAVCE_10.1.0.396_AllWin_PL.zip
10.1.0.394
Small Business
NoneSAVCE_SMB_10.1.0.396_AllWin_PL.zip
10.1.0.394 64-bitNoneSAVCE_10.1.0.396_Win64_PL.msp
10.1.0.394 64-bit
Small Business
NoneSAVCE_SMB_10.1.0.396_Win64_PL.msp

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2001Maintenance Release 2, Point Patch 1SCS_3.0.2.2002_AllWin_PL.zip
3.0.2.2010Maintenance Release 2, Maintenance Patch 1SCS_3.0.2.2011_AllWin_PL.zip
3.0.2.2010 Small BusinessMaintenance Release 2, Maintenance Patch 1SCS_SMB_3.0.2.2011_AllWin_PL.zip
3.0.2.2020Maintenance Release 2, Maintenance Patch 2SCS_3.0.2.2021_AllWin_PL.zip
3.1.0.394NoneSCS_3.1.0.396_AllWin_PL.zip
3.1.0.394
Small Business
NoneSCS_SMB_3.1.0.396_AllWin_PL.zip


Portuguese

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2010Maintenance Release 2, Maintenance Patch 1savce_10.0.2.2011_allwin_br.zip
10.0.2.2020Maintenance Release 2, Maintenance Patch 2savce_10.0.2.2021_allwin_br.zip
10.1.0.394Nonesavce_10.1.0.396_allwin_br.zip
10.1.0.394
Small Business
Nonesavce_smb_10.1.0.396_allwin_br.msp.zip

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2010Maintenance Release 2, Maintenance Patch 1scs_3.0.2.2011_allwin_br.zip
3.0.2.2020Maintenance Release 2, Maintenance Patch 2scs_3.0.2.2021_allwin_br.zip
10.1.0.394NoneSCS_3.1.0.396_AllWin_BR.zip
10.1.0.394
Small Business
NoneSCS_SMB_3.1.0.396_AllWin_BR.zip


Russian

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2001Maintenance Release 2, Point Patch 1SAVCE_10.0.2.2002_AllWin_RU.zip
10.0.2.2010Maintenance Release 2, Maintenance Patch 1SAVCE_10.0.2.2011_AllWin_RU.zip
10.0.2.2020Maintenance Release 2, Maintenance Patch 2SAVCE_10.0.2.2021_AllWin_RU.zip
10.1.0.394NoneSAVCE_10.1.0.396_AllWin_RU.zip
10.1.0.394 64-bitNoneSAVCE_10.1.0.396_Win64_RU.msp

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2001Maintenance Release 2, Point Patch 1SCS_3.0.2.2002_AllWin_RU.zip
3.0.2.2010Maintenance Release 2, Maintenance Patch 1SCS_3.0.2.2011_AllWin_RU.zip
3.0.2.2020Maintenance Release 2, Maintenance Patch 2SCS_3.0.2.2021_AllWin_RU.zip
3.1.0.394NoneSCS_3.1.0.396_AllWin_RU.zip


Spanish

Symantec AntiVirus
Affected
Version
Maintenance LevelPatch
10.0.2.2010Maintenance Release 2, Maintenance Patch 1savce_10.0.2.2011_allwin_es.zip
10.0.2.2020Maintenance Release 2, Maintenance Patch 2savce_10_0_2_2021_allwin_es.zip
10.1.0.394Nonesavce_10_1_0_396_allwin_es.zip

Symantec Client Security
Affected
Version
Maintenance LevelPatch
3.0.2.2010Maintenance Release 2, Maintenance Patch 1scs_3.0.2.2011_allwin_es.zip
3.0.2.2020Maintenance Release 2, Maintenance Patch 2scs_3.0.2.2021_allwin_es.zip
3.1.0.394Nonescs_3.1.0.396_allwin_es.zip



 

Available Translations:



Document ID: 2006052609181248
Last Modified: 09/21/2007
Date Created: 05/26/2006
Operating System(s): Windows 2000, Windows XP Home, Windows XP Professional Edition, Windows XP Tablet PC, Windows Server 2003 32-bit Edition, Windows XP Media Center Edition 2005
Product(s): Symantec AntiVirus 10.1, Symantec AntiVirus Corporate Edition 10.0, Symantec Client Security 3.0, Symantec Client Security 3.1
Release(s): SAV 10.0, Symantec AntiVirus 10.1, Symantec Client Security 3.0, Symantec Client Security 3.1


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