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Question/Issue:
This document describes how to remove Symantec AntiVirus Corporate Edition 10.1/10.0 server and AMS from a NetWare server.


Solution:
You should first attempt to uninstall Symantec AntiVirus using the Automatic Uninstall method. If this method fails, or if you need to completely remove Symantec AntiVirus, then use the Manual Uninstall method.


Automatic uninstall
You can automatically uninstall Symantec AntiVirus using the VPSTART command.

To automatically uninstall Symantec AntiVirus

1. Unload the Symantec AntiVirus NLMs by pressing Alt+F10 at the Symantec AntiVirus console
2. Type the following at the console prompt:
   
   UNLOAD VPREG.NLM
   
   
3. Type the following at the console prompt:
   

LOAD SYS:SAV\VPSTART /REMOVE

---

Notes:

• If you have manually loaded Vpreg.nlm, then you must manually unload it to use the automatic uninstall method.
• The automatic uninstall method does not remove AMS.

---

Manual uninstall
Removing Symantec AntiVirus server and AMS manually takes the following basic steps:

• Unload Symantec AntiVirus
• Remove Symantec AntiVirus and AMS from the NetWare volume

To unload Symantec AntiVirus

1. Go to the Symantec AntiVirus Corporate Edition screen on the NetWare server console.
2. Press F10, and then select Yes.
3. Type the password, and then press Enter.

To remove Symantec AntiVirus server and AMS from the NetWare volume

1. Remove the Symantec AntiVirus load line from the Autoexec.ncf file, if necessary.
2. Using NWAdmin or ConsoleOne, remove the following section of the logon script:
   
   ;###### Symantec AntiVirus Corporate Edition SECTION START ####### ...
   ;###### Symantec AntiVirus Corporate Edition SECTION END #######
   
   
3. Using NWAdmin or ConsoleOne, remove the following section of the logon script, if it is present:
   
   ;###### Norton AntiVirus Corporate Edition SECTION START ####### ...
   ;###### Norton AntiVirus Corporate Edition SECTION END #######
   
   
4. Using NWAdmin or ConsoleOne, remove the SYMANTECANTIVIRUSUSER and the SYMANTECANTIVIRUSADMIN groups.
5. Using NWAdmin or ConsoleOne, remove the NORTONANTIVIRUSUSER and the NORTONANTIVIRUSADMIN groups, if necessary.
   These groups may be present on a computer where you installed Symantec AntiVirus over a previous version.
6. Delete the following folders:
   • SYS:\SAV
   • SYS:\LOGIN\NAV
   • SYS:\SYSTEM\VPREG
7. Delete the following files:
   • SYS:\SYSTEM\AMS2DBP.NLM
   • SYS:\SYSTEM\AMSLIB.NLM
   • SYS:\SYSTEM\BCSTHNDL.NLM
   • SYS:\SYSTEM\IAO.NLM
   • SYS:\SYSTEM\IAOBIND.NLM
   • SYS:\SYSTEM\IAOIDS.DAT
   • SYS:\SYSTEM\IAOLOG.DAT
   • SYS:\SYSTEM\MSGSYS.NLM
   • SYS:\SYSTEM\NLMXHNDL.NLM
   • SYS:\SYSTEM\PDS.NLM
   • SYS:\SYSTEM\SNMPHNDL.NLM
   • SYS:\SYSTEM\VPREG.NLM
   • SYS:\SYSTEM\VPREGEDT.NLM
   • SYS:\SYSTEM\VPREMOVE.NCF
   • SYS:\SYSTEM\VPSTART.NCF
   • SYS:\SYSTEM\VPSTART.NLM

 

Document ID: 2005051614112648
Last Modified: 03/22/2006
Date Created: 05/16/2005
Operating System(s): NetWare 5.1, NetWare 6.0, NetWare 6.5
Product(s): Symantec AntiVirus 10.1, Symantec AntiVirus Corporate Edition 10.0, Symantec Client Security 3.0, Symantec Client Security 3.1
Release(s): SAV 10.0 [All Releases], Symantec AntiVirus 10.1 [All Releases], Symantec Client Security 3.1 [All Releases], Symantec Client Security 3.x [All versions], Symantec AntiVirus 10.1, Symantec Client Security 3.1

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