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Question/Issue:
You installed Symantec AntiVirus for Handhelds Corporate Edition, and you need to know which options exist for updating the software and how to configure these update options.


Solution:
This document describes how to update and configure updates for Symantec AntiVirus for Handhelds Corporate Edition.

Types of updates
Symantec AntiVirus for Handhelds supports two types of updates: virus definition file updates and core software updates.

• Virus definition file updates
  Symantec products use virus definitions files to identify viruses. Symantec Security Response researches and responds to new virus threats and provides customers with virus definitions files updates as new viruses emerge.
• Software updates
  Symantec occasionally provides software patches that fix software issues with Symantec AntiVirus for Handhelds.

Update methods
As a Symantec AntiVirus for Handhelds user, you may have up to three options to retrieve updates. Depending on how your administrator configured your installation, the following options may be available.

• Use LiveUpdate on the desktop to automatically or manually update both virus definitions files and the Symantec AntiVirus for Handhelds software. LiveUpdate can automatically check for an Internet connection in five-minute intervals. When LiveUpdate is able to connect to the Internet, it downloads the latest virus definitions update files and installs them on the desktop. Following the initial download, LiveUpdate checks for updates at four-hour intervals. LiveUpdate can be configured from the desktop.
• Perform an Express LiveUpdate session, in which no interaction is required.
• Allow handheld devices to initiate a LiveUpdate Wireless session.

Configuring LiveUpdate options
To use LiveUpdate Wireless, the handheld device must have wireless Internet connectivity, and if your network uses proxies, the appropriate proxy settings in order to connect to the Internet through a proxy server.

To configure LiveUpdate on the desktop

1. In the main Symantec AntiVirus for Handhelds window, click File > Configure Desktop LiveUpdate.
2. In the Configure Desktop LiveUpdate window, check Enable Automatic LiveUpdate to enable Automatic LiveUpdate.
3. Select one of the following:
   • Apply updates without interrupting me
     Enables Express LiveUpdate. The desktop automatically initiates a LiveUpdate session.
   • Notify me when updates are available
     Offers the option of beginning a LiveUpdate session when virus definition file updates are available.
4. Click Apply.

To configure LiveUpdate Wireless on the desktop

1. In the main Symantec AntiVirus for Handhelds window, double-click Configure.
2. Click LiveUpdate Wireless Configuration.
3. Check Use LiveUpdate Wireless Server.

To set proxy server settings for LiveUpdate Wireless using the desktop

1. In the main Symantec AntiVirus for Handhelds window, double-click Configure
2. Click LiveUpdate Wireless Configuration.
3. Click Use HTTP Proxy.
4. Type the proxy settings for your network.

To set proxy server settings for LiveUpdate Wireless using the handheld device

1. On your handheld device, start Symantec AntiVirus for Handhelds.
2. Tap Tools > LiveUpdate.
3. On the LiveUpdate screen, tap Tools > Preferences.
4. Tap Use HTTP Proxy.
5. Type the proxy settings for your network.
6. Tap OK.

Document ID: 2003082714415648
Last Modified: 02/02/2004
Date Created: 08/27/2003
Operating System(s): Windows 98SE, Windows ME, Windows 2000 Professional SP2, Windows 2000 Advanced Server SP2, Windows XP Home Edition, Windows XP Professional, Windows Server 2003, Palm OS 3.5, Palm OS 4.x, Palm OS 5, Pocket PC 2002
Product(s): Symantec AntiVirus for Handhelds - Corporate Edition
Release(s): Symantec AntiVirus for Handhelds [All Releases]

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