Question/Issue:
After updating a Symantec AntiVirus Corporate Edition parent server by using the Intelligent Updater, you find that the clients do not receive virus definitions using the Virus Definition Transport Method (VDTM).
Solution:
This is expected behavior with Symantec AntiVirus. The Intelligent Updater updates definitions by delivering a .vdb file, which was the standard method of delivery for previous versions. Symantec AntiVirus uses an .xdb file instead, which includes technology to allow incremental updates of clients. Since the Intelligent Updater does not include .xdb files, the Symantec AntiVirus server cannot update secondary servers or clients (including legacy clients) with definitions delivered by the Intelligent Updater. Similarly, Symantec AntiVirus cannot update secondary servers or clients if it has been updated manually with a .vdb file.
To update a Symantec AntiVirus server manually, download the most current .xdb file from the Symantec Security Response Web page and copy it to the server.
For complete instructions, including steps to automate the process, read the document for your product version:
Available Translations:
Document ID: 2003061714012048
Last Modified: 02/23/2007
Date Created: 06/17/2003
Operating System(s): Windows XP Professional Edition, NetWare 6.0, Windows XP 64-Bit Edition 2003, Windows Server 2003 32-bit Edition, Windows Server 2003 64-bit Edition, Windows XP Media Center Edition 2005, Windows NT 4.0 SP6a, Windows 2000 Professional, NetWare 5.0, Windows 2000 Server
Product(s): Symantec AntiVirus Corporate Edition 10.0, Symantec AntiVirus Corporate Edition 8.0, Symantec AntiVirus Corporate Edition 9.0, Symantec Client Security 3.0, Symantec AntiVirus 10.1, Symantec Client Security 3.1
Release(s): SAV 10.0 [All Releases], SAV 8.0 [All Releases], SAV 9.0 [All Releases], Symantec AntiVirus 10.1 [All Releases], Symantec Client Security 3.1 [All Releases], Symantec Client Security 3.x [All versions]
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