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Question/Issue:
This document tells how to enable debugging to troubleshoot problems with Symantec AntiVirus Corporate Edition on a Novell NetWare server.

Symptoms:
Enabling debugging for Symantec AntiVirus Corporate Edition on NetWare 5 and 6 This document tells how to enable debugging to troubleshoot problems with Symantec AntiVirus Corporate Edition on a Novell NetWare server.

Solution:
You can enable basic debugging to troubleshoot general problems with Symantec AntiVirus, or you can capture only the debugging information that is specific to communication.

To enable basic debugging

1. On the Symantec AntiVirus Corporate Edition screen at the NetWare Console, press F6.
2. Type the password for the Admin menu, and then press Enter.
3. Select the Debug menu.
4. Change Debug, Logging, and Verbose to ON.

To enable debugging for communication problems

1. At the NetWare Console, type the following command:
   
   VPREGEDT
   
   
2. Press Enter.
3. Press O(pen)
4. Press Enter.
5. Select VirusProtect6 and then press Enter.
6. Press E(dit)
7. Select ProductControl, and then press Enter.
8. Press E(dit)
9. In the right pane, select Debug, and then press Enter.
10. Change the data for Debug to the following:
    
    CA L

Symantec AntiVirus creates the SYS:SAV\Vpdebug.log file and shows the debugging information in a separate console window. To switch to the debugging window, press Alt+Esc.

Document ID: 2003051412102348
Last Modified: 08/11/2009
Date Created: 05/14/2003
Operating System(s): NetWare 6.0, NetWare 6.5, NetWare 5.0
Product(s): Symantec AntiVirus 10.1, Symantec AntiVirus Corporate Edition 10.0, Symantec AntiVirus Corporate Edition 8.0, Symantec AntiVirus Corporate Edition 9.0, Symantec Client Security 3.0, Symantec Client Security 3.1
Release(s): SAV 10.0, SAV 10.0 [All Releases], SAV 8.0, SAV 8.0 [All Releases], SAV 8.01, SAV 9.0, SAV 9.0 [All Releases], Symantec AntiVirus 10.1, Symantec AntiVirus 10.1 [All Releases], Symantec Client Security 3.0, Symantec Client Security 3.1, Symantec Client Security 3.1 [All Releases], Symantec Client Security 3.x [All versions]

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