Support - Platinum Support
tab end BCS Web Site divider MySupport divider Log Out navbar end
navbar end home symantec alerting service security center knowledge base navbar end
BCS Knowledge Base


Rate This Document
1x3 spacer
1x1 spacer

print this documentDocument ID:2007083007463448
Last Modified:09/07/2007

Intelligent Updater: "Error: All updates failed to install on the machine..."

Situation:You are trying to install the latest virus definitions using the Intelligent Updater. When run, the installer shows the message "All updates failed to install on the machine. For more details about the processing, please check the log file "Log.IntelligentUpdater.txt" created in the user's temporary directory." ..when running Intelligent Updater."

Solution:If you have a Symantec product and a valid subscription, then the Intelligent Updater may be incompatible with your product. Please follow the steps below to get the correct Intelligent Updater:
  1. Check the product and product version of the software installed on the system.
  2. Download the appropriate Intelligent Updater for your software. Click Here

print this documentDocument ID:2007083007463448
Last Modified:09/07/2007

rate this document
Does this document answer your question?
Maybe, need to test
None of the above
Is this document well written and easy to use?
Submit specific suggestions to improve the quality of this document.

Product(s): Symantec AntiVirus Corporate Edition 10.0, Symantec AntiVirus Corporate Edition 9.0
Operating Systems(s): Windows 2000, Windows XP Home, Windows XP Professional Edition, Windows XP Tablet PC, Windows XP 64-Bit Edition 2003, Windows Server 2003 32-bit Edition, Windows Server 2003 64-bit Edition, Windows XP Media Center Edition 2005, Windows Vista, Windows 2000 Professional, Windows 2000 Server
Date Created: 08/30/2007

  © 1995-2014 Symantec Corporation. All rights reserved. feedback | legal notices | privacy policy