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print this documentDocument ID:2008111216553148
Last Modified:06/17/2010

A "LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT)" Message Appears in Symantec Endpoint Protection Manager's System Logs: Server Activity

Situation:When clicking on the SEPM's Monitors Tab, accessing its Logs, and selecting the System log type and Server Activity log content, an administrator notices a "Severe" event that begins "LDAP: error code 32...." What does this mean?

Solution:Manually re-synchronize SEPM with Active Directory/LDAP in order to prevent the message from recurring. Instructions can be found in the Administration Guide for Symantec™ Endpoint Protection and Symantec Network Access Control.


Technical Information:Entries similar to the following may also appear in ADSITask-0.log:

2010-06-16 17:06:02.484 WARNING: NativeCall>> testLdapServerConnection: error code=33
2010-06-16 17:06:02.484 WARNING: NativeCall>> testLdapServerConnection: error msg=LDAP Query For All Failed [path=LDAP://10.10.10.10:389, baseDn=OU=DeletedOUname,DC=domainname,DC=com, filter=]

print this documentDocument ID:2008111216553148
Last Modified:06/17/2010


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Product(s): Endpoint Protection 11
Operating Systems(s):
Date Created: 11/12/2008

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