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print this documentDocument ID:2008091102224948
Last Modified:11/03/2009

How do I setup email alerts in the Symantec Endpoint Protection Manager (SEPM)?

Situation:You wish to setup email alerts in the Symantec Endpoint Protection Manager.

Solution:To use email alerts, you need to first configure SEPM to use your email server, then configure the alerts as needed.

Configure SEPM to connect to the email server:
  1. In the Symantec Endpoint Protection Manager console, click Admin.
  2. Click Server panel.
  3. Select the Management Server for which you wish to configure the email server and go to Edit Server Properties..
  4. In the Server Properties dialog box, click the Mail Server tab.
  5. Enter the Server Address, which would be an IP address, host name, or domain name of the email server.
  6. Enter the Port Number for the email server that sends the notifications.
  7. Enter the User name of the account on the email server. If you want to configure administrator email notifications, you should use the format user@domain in this text box. If the text box is left blank, SYSTEM@computer name sends the notifications.
  8. Enter a Password of the account on the email server. This field is mandatory if the email server requires authentication.

Configure email alerts:
  1. Click Monitors.
  2. Click Notifications tab.
  3. Click the View Notifications button.
  4. Click the Notification Conditions button.
  5. Click Add.
  6. Choose the event that you want to be alerted on, such as Virus definitions out-of-date.
  7. Enter the requested information in the Add Notification Condition window that pops up.
  8. Click OK.

Technical Information:To utilize email alerts, an existing SMTP server must be present in the environment. Additionally, the credentials passed to this server from SEPM must be configured to allow sending of email.

print this documentDocument ID:2008091102224948
Last Modified:11/03/2009

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Product(s): Endpoint Protection 11
Operating Systems(s): Windows 2000 Server/Advanced Server, Windows XP Professional Edition, Windows Server 2003 Web/Standard/Enterprise/Datacenter Edition, Windows XP Professional x64 Edition, Windows Server 2003 x64 Edition, Windows Server 2008 DataCenter 64-bit, Windows Server 2008 DataCenter 32-bit, Windows Server 2008 Enterprise 64-bit, Windows Server 2008 Enterprise 32-bit, Windows Server 2008 Standard 64-bit, Windows Server 2008 Standard 32-bit
Date Created: 09/10/2008

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