Question/Issue:
After Windows starts, a message that reads "Symantec AntiVirus Corporate Edition File System RealTime Protection is Disabled" appears above the Windows Systray.


Solution:
This message appears when the Symantec AntiVirus client service (Rtvscan.exe on Windows NT/2000/XP or Rtvscn95.exe on Windows 98/Me) fails to load.



There is no single cause for this message. It may indicate that a serious problem has prevented Symantec AntiVirus client from loading properly. One possible problem may be corrupt virus definition files. For troubleshooting steps, read the article How to determine if Virus Definitions used by Symantec AntiVirus Corporate Edition 8.0 are corrupted.

Document ID: 2002080615435448
Last Modified: 08/02/2005
Date Created: 08/06/2002
Operating System(s): Windows 98, Windows Me, Windows NT 4.0 SP6a, Windows 2000 Professional, Windows XP Professional Edition
Product(s): Symantec AntiVirus Corporate Edition 8.0
Release(s): SAV 8.0