WelcomeProducts & ServicesSecurity ResponseSupportSolutions & IndustriesLicensingTrainingStore
Enterprise
Symantec.com > Enterprise > Support > Knowledge Base


List of public Instant Messaging servers for IM Manager DNS redirection setup

Question/Issue:
List of public Instant Messaging servers for IM Manager DNS redirection setup.

Symptoms:
One of the suggested ways of implementing Symantec IM Manager is to utilize DNS Redirection. This setup is detailed in the DNS and Networking Guide in IM Manager 7.5 & 8.0, and in the IM Manager Implementation Guide in versions 8.1 and beyond. When the public IM networks update software or networks, they sometimes introduce new hostnames or protocol information. This new information may not be contained within the documentation that shipped with the release of IM Manager. Please reference this KB for up to date information regarding public IM server information.

Solution:
IM Client Domain Names IP Address
AOL Instant Messenger
    login.oscar.aol.com

    toc.oscar.aol.com

    ats.byoa.aol.com

    slogin.oscar.aol.com

    Primary
    kdc.uas.aol.com
    0.0.0.0
Yahoo Messenger
    mcs.msg.yahoo.com

    scs.msg.yahoo.com

    scsa.msg.yahoo.com

    scsb.msg.yahoo.com

    scsc.msg.yahoo.com

    scsd.msg.yahoo.com

    scse.msg.yahoo.com

    scsf.msg.yahoo.com

    scsg.msg.yahoo.com

    scsh.msg.yahoo.com

    cn.scs.msg.yahoo.com

    Primary
    relay.msg.yahoo.com

    vcs.msg.yahoo.com

    vcs1.msg.yahoo.com

    vcs2.msg.yahoo.com
    Secondary
MSN Messenger
MSN Live Messenger
Windows Messenger
    messenger.hotmail.com
    Primary
Google Talk
    talk.google.com

    talkx.l.google.com

    Primary
ICQ
    login.icq.com
    Primary

Further, Google Talk, MSN, and AOL require SSL authentication to specific servers. This information is detailed in the KB: IM Clients require SSL Authentication to specified domains.

NOTE: AIM 6.X and higher requires DNS entry for the hostname provisioned with AOL. The DNS entry should point to the Primary IP address of the IM Manager server.




References:
Windows Application Event Log Contains Error Message: "Could not connect to server scsb.msg.yahoo.com (resolved to: 66.163.181.122) port 5050 to initiate Yahoo connection. Error code: 0x0000274d."
http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2007111214470654

How to Redirect AOL, MSN, Yahoo, ICQ, Googletalk IM Clients to IM Manager Using a Windows Hosts File
http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2007223164841598

Starting April 2008 Yahoo 8.X IM Clients Cannot Connect or are Bypassing IM Manager/SMS Appliance
http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2008040409223654

ICQ 6.X IM Client Cannot Login Through IM Manager


Document ID: 2007645475208898
Last Modified: 10/16/2009
Date Created: 12/09/2006
Product(s): IM Manager
Release(s): IM Manager 2007 8.3, IM Manager 7.5, IM Manager 8, IM Manager 8.1, IM Manager 8.2, IM Manager 8.4


Site Index · Legal Notices · Privacy Policy · · Contact Us · Global Sites · License Agreements
©1995 - 2010 Symantec Corporation