Backing up and restoring your Symantec Gateway Security 300 Series configuration
Question/Issue:
This document describes the process of backing up and restoring your configuration for your Symantec™ Gateway Security 300 Series appliance. You can back up your appliance configuration at any time. You should back up your configuration after you initially configure the appliance, before changing the configuration, and after changing and testing the settings.
Solution:
The backup file is created in the folder on your hard drive where you put the symcftpw application. In the symcftpw application, you can specify a location to store the backup file, such as a floppy disk. This is useful for storing the configuration in a safe location, such as a off-site, fire-safe box. Backing up your configuration is good practice to ensure that you can restore the configuration should the appliance fail.
Note: The following instructions assume that you use the included Symantec TFTP client for windows. However, any standard TFTP client (using binary mode) should work, making this process platform-independent. Symantec Technical Support may not be able to assist you when using other TFTP clients to do this procedure.
To back up an appliance configuration
- Turn off the power by pressing the power button on the back panel of the appliance.
- Turn DIP switches 1 and 2 to the on (up) position.
- Turn on the appliance by pressing the power button.
- On a computer that is directly connected to one of the appliance's LAN ports, copy the symcftpw utility from the CD-ROM to a folder on your hard drive.
- Double-click the symcftpw icon.
- In the Server IP text box, type the IP address of the appliance.
The default IP address of the appliance is 192.168.0.1. If you have changed the address on your unit, use the current address.
- In the Local File text box, type a file name for the backup file.
- Click Get.
- When the file download is complete, turn off the power.
- Turn DIP switches 1 and 2 to the off (down) position.
- Copy the backup file from your hard drive to a floppy disk, CD-ROM, or other removable storage media, and store in a secure location.
To restore an appliance configuration
- Turn off the power by pressing the power button on the back panel of the appliance.
- Turn DIP switches 1 and 2 to the on (up) position.
- Turn on the appliance by pressing the power button.
- On a computer that is directly connected to one of the appliance's LAN ports, copy the symcftpw utility from the CD to a folder on your hard drive.
- Double-click the symcftpw icon.
- In the Server IP text box, type the IP address of the appliance.
The default IP address of the appliance is 192.168.0.1. If you have changed the address on your unit, use the current address.
- Click Browse.
- In the Open dialog, navigate to the location of your configuration backup file.
- Click Open.
- In the symcftpw window, click Put.
- When the file upload is complete, turn off the power.
- Turn DIP switches 1 and 2 to the off (down) position.
Note: Do not use a configuration backup file from an older version of the firmware to restore your settings unless you are instructed to do so by Symantec Technical Support.
Document ID: 2004042212030354
Last Modified: 03/27/2006
Date Created: 04/22/2004
Product(s): Symantec Gateway Security 300 Series
Release(s): 320, 360, 360R
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