Upgrading the Multi-Server Console for Symantec Mail Security 4.x for Microsoft Exchange requires reboot
Question/Issue:
Upgrading the Multi-Server Console for Symantec Mail Security 4.x for Microsoft Exchange (SMS for Exchange) prompts the user to reboot the console computer at the end of the install.
Solution:
A change is made in SMS for Exchange 4.0.1 build 458, which no longer requires a reboot of the console computer.
Technical Information:
To obtain SMS for Exchange 4.0.1 build 458 please use the appropriate section.
Platinum customers
Product information and new build downloads are available on the Platinum Web site.
To find product information and build downloads
- Log on to the Platinum Web site.
- Under Product Support, select your Product and Version from the pull-down menus.
- Click Continue. The product page appears. The latest build will be available for download under the Product Updates section.
North American Gold customers
Software media is automatically shipped when a new product version is available on CD to customers with Upgrade Insurance.
Other builds (updates) are only available through Symantec Technical Support as a solution to a technical problem.
In North America, please contact technical support at 1-800-927-4017 during standard business hours, Monday through Friday, have your customer ID and upgrade insurance information readily available. Questions on the status of your Upgrade Insurance can be answered by contacting Symantec at 1-800-745-6054, or by sending an email to:
CustServCorporate@symantec.com
Gold Customers in other regions
The telephone numbers for technical support can be viewed from the
Contact Technical Support page.
Current customers without Gold or Platinum support
Please use the
Partner Locator to purchase a current version of a Symantec product.
Document ID: 2003121115023554
Last Modified: 08/08/2008
Date Created: 12/11/2003
Product(s): Symantec Mail Security 4.0 for Microsoft Exchange
Release(s): SMSME 4.0, SMSME 4.0.1
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