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I renewed my Norton 2006 product subscription, and it still shows expired

You bought a subscription renewal, but when you opened your Norton 2006 program, the Subscription Service said "Expired."

Your Norton product subscription may show as expired if your Norton product did not synchronize with the Symantec servers. You can force your Norton product to synchronize, and then your subscription renewal date will be updated.

 

STEP 1
   Print this page

We suggest that you print this page before you start. PRINT

STEP 2
   Forcing your Norton 2006 product to synchronize with Symantec servers

 
1
Start your Norton 2006 product.
2
In the upper-right corner of the product window, click Help & Support > Subscription.
3
Click I have already purchased a subscription, check my subscription status.
4
Click Next.
5
Click Next.

Your Norton product connects to the Symantec server, checks your subscription status, and displays a summary window.
6
Click Finish.

Your subscription expiration date should now be correct.

 

What if this didn't work?

 

 

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Document ID: 2006032012283646
Last Modified: 01/08/2008
Date Created: 03/20/2006