WelcomeProductsViruses & RisksSupportDownloadsStore
Home & Home Office
Symantec.com > Home & Home Office > Support > Knowledge Base


What are subscriptions, which products use them, and how long do they last?

            
  What is a subscription?

Many Symantec products protect your computer from threats, such as viruses, Trojan horses, malicious code, and privacy and intrusion threats. New threats are found daily. Symantec provides updates--on a subscription basis--so that our products can protect you from new threats. Having a current subscription to those updates helps keep your computer safe.

Running LiveUpdate is the easiest way to get security updates. LiveUpdate checks to see if your subscription is current before getting any subscription based updates. When your subscription is almost expired, you will be reminded to renew it.

            
  Which Symantec products use subscriptions and what does the subscription give you?

Norton AntiVirus, Norton SystemWorks, Norton Internet Security, Norton Personal Firewall and Norton AntiSpam all require a current subscription to download and install security updates.

For information about what is included in the subscription for each product, read Products that use subscriptions and what the subscription gives you.

            
  How long does a subscription last?

If the program came installed on your computer or free with a hardware device (such as a modem), the initial trial subscription usually lasts for less than 12 months. (The exact time varies from offer to offer.) Once that trial period is over, LiveUpdate prompts you to renew the subscription. All subscription renewals are for a 12-month time period (one year).

If you purchased the product in a store or online, the initial complimentary subscription lasts for 12 months (one year). All subscription renewals are for a 12-month time period (one year).

For more information, read How long is the subscription service for my Symantec product?

            
  How much does it cost to renew a subscription?

Subscription prices vary by region, so we do not list these prices online. To find the price, open your Symantec Norton product and run LiveUpdate. Follow the on-screen instructions to get the subscription renewal form, which gives you the price. For more information, read Options for renewing a subscription.

For information about the ways that you can pay for a renewal, read Payment options for subscription renewals.

 

Available Translations:


RATE THIS SOLUTION
Was this solution helpful to you?
Yes
No
If any information was unclear, or the information you were seeking was not provided, please let us know. Your feedback will help us improve this service.

NOTE: Comments entered here will NOT recieve a personal email response.

Document ID: 2001110400230413
Last Modified: 12/04/2006
Date Created: 11/04/2001


Site Index · Legal Notices · Privacy Policy · · Contact Us · Global Sites · License Agreements
©1995 - 2009 Symantec Corporation