How do I register and activate my Symantec Mail Security 4.x for SMTP Gateways?

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How do I register and activate my Symantec Mail Security 4.x for SMTP Gateways?

This document is a translation from English. It is possible that updates have been made to the original English version after this document was translated and published. Symantec does not guarantee the accuracy regarding the completeness of the translation.

Symantec Mail Security 4.x or 5.0 for SMTP Gateways requires a license file (.slf) in order to be activated. Please see below for instructions on how to obtain and install the license file.

To license your product, you must first register with Symantec. After registering with Symantec, a license file will be emailed to you. License files are digitally signed, so any attempts to edit a license file will result in corruption of the file and render it invalid.

Obtaining a license file

Follow the steps in this section to register with Symantec and download a license file.

You will need the following information for registration:

Symantec Serial Number, which is printed on the Symantec Value License (Certificate).
Contact details of your technical support contact (Network Administrator).
Email address to receive the license key.

1. Navigate to the Licensing Portal at http://licensing.symantec.com.
2. Log on to the Licensing Portal.
3. Click License Management.

The License Management application offers a variety of functions that enable flexible management of Symantec Entitlements and related License Keys. This application is used primarily to obtain License Keys. There are three (3) steps to get a License Key:

1. ADD an Entitlement to your portal account
2. REGISTER your Entitlement to get a License Key
3. RECEIVE your License Keys via email

For detailed steps of navigating through the Symantec License Portal, Please click "Help" located in the top right corner of the License Portal log-in screen.

Note: Symantec's licensing tool compresses or "zips" license files to make them smaller and quicker to download. These "zipped" files are not self-extracting, and require third-party software such as WinZip or PKZip to open. If you are unsure whether you need zip utility software, visit the WinZip or PKZip Web sites to download an evaluation copy. For instructions on how to download and unzip files, read the document How to zip and unzip files.

To install a license file for Symantec Mail Security for SMTP Gateways:

On the Symantec Mail Security for SMTP administrative interface, in the left pane, click Licensing.
If you do not yet have your license file(s) from Symantec, follow steps one, two, and three on the License Management page under License installation.
Do one of the following:
- Click Browse, navigate to and select the License File, and then click Install License. If the License File is not on the same computer, you can locate the file using My Network Places.
- Type the fully qualified path to the License File, then click Install License. If the License File is not on the same computer, you can specify a mapped drive or UNC path to the file.

Please click this link, if you followed above descripiton but activation is not successful.

Other related documents:

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Document ID: 20040402141921960
Last Modified: 11/01/2006
Date Created: 04/02/2004